Team Member - $20/hr.

Job Description:

Do you relish the opportunity to create lifelong memories with customers? Can you add that extra special ingredient to our staff? At Portillo’s, we’re looking for team members to join our family! At the heart of Portillo’s, we value Family, Greatness, Energy and Fun. Igniting the senses with unrivaled food and experiences, it all comes together to create lifelong memories for our guests.

Job Summary:

  • Greet our guests with a smile, quickly and accurately take their order and payment. Inside and outside (Drive-Up) positions available.

  • Take phone orders or catering orders to help our guests plan their special events.

  • Give out completed orders to guest by calling out numbers with a rhyme. (#29, it’s time to dine!)

  • Prepare food to our high-quality standards and maintain a clean and sanitary workspace.

  • Cook food to order, such as, Italian Beef, Burgers, Hot Dogs, Fries, and much more. Follow provided recipes and upholds the Portillo’s standard. Ensure proper sanitation practices are in place.

  • Follow the recipes provided to create eye-catching, fresh, made-to-order salads and maintain a clean workspace.

What’s in it for you?

Hot dog! The pay rate for this role is $20 per hour. This position is also served with:

  • An additional $2/hour for all hours worked after 11pm, $2/hour when working outside in temperatures below 33 degrees Fahrenheit, and $3/hour to work on holidays*

  • Flexible schedules

  • Free shift meals

  • Career advancement opportunities - we’re growing!

  • Educational benefits

  • Perks and discounts - access to hundreds of discounts from movie tickets to gym memberships and more

  • Free counseling and support resources through our Employee Assistance Program (EAP)

  • Daily Pay: Access your pay when you need it!

  • Monthly “Franks a Lot” Team Member appreciation

Working full time (30 hours or more per week)? You’ll also be eligible for a bun-believable benefits package that includes:

  • Your choice of health insurance from among three medical plans that feature enhanced mental health coverage, two dental plans, and a vision plan

  • A flexible time off program

  • Our 401(k) with company match

  • Paid life insurance

  • Beef Stock – our Employee Stock Purchase Plan**, offering our Team Members a discount on Portillo’s stock

  • Flexible Spending Accounts - healthcare and dependent care

  • Voluntary Benefits like pet insurance, critical illness coverage, and identity theft insurance

  • Learn more about our benefits here

  • Easter, Memorial Day, July 4, Christmas Eve, New Year’s Day

**Must have worked at Portillo’s for 1 year with an average of at least 20 hours over a 6-month period

Military Veterans are encouraged to apply.

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by incumbents assigned to this job. This is not intended to be an exhaustive list of all the responsibilities, duties and skills required. The incumbent may be expected to perform other duties as assigned. This job may be reviewed as duties and responsibilities change with business necessity.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

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When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

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Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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