Warehouse Operations Supervisor - Second Shift (14051)

Description The Opportunity

As a Warehouse Operations Supervisor, you are a hands-on leader, working day-to-day with our Warehouse Associates and Leads. Under the direction of the Operations Manager, you manage the development of your team in meeting departmental and site goals related to safety, culture, costs, performance, and quality. You will set a standard of operational excellence and ensure your team’s success through data-driven decision making and values-based leadership.

Additionally, you will be responsible for the accuracy of reports, scheduling, communication cross-functionally, and ensure production is done in an efficient and safe manner.

Who We Are

Dietz and Watson was founded in 1939 by Gottlieb Dietz, a talented young German sausage maker. His primary goal was to produce the most flavorful, highest quality deli meats in the marketplace, to please even the most discriminating palate. His old-world recipes and commitment to “quality above all” demanded nothing less than the freshest lean beef, ham, pork turkey breast and chicken breast. He then added only the finest all-natural spices and seasonings gathered from around the world.

Today, at Dietz & Watson, the third generation of the family continues Gottlieb Dietz’s dedication and commitment in preparing our Premium Deli Meats and Artisan Cheeses. In fact, all of our standards exceed those set by government guidelines.

Our mission is always both perfection and originality. This is how we prepare wholesome, nutritious and uniquely premium meats. And our Master cheese makers create our hand-churned, small batch cheeses with the same commitment to “quality above all”.

Anticipated Schedule

You will work on site at our Philadelphia DC and support 2nd shift. Warehouse leadership is expected to be onsite during their scheduled shift and is at the discretion of your manager based on operational needs. Specific expectations should be discussed with your manager.

  • Second Shift: Monday: 12:30 p.m. -- 9 p.m., Tuesday through Thursday: 2 p.m. -- 10 p.m., and Friday 2:30 p.m. -- 11 p.m.
Minimum Requirements Job Requirements:
  • Works well and can problem-solve in a fast-paced environment to ensure on-time delivery and exceed expectations of our customers, clients, and employees
  • Effectively schedule shifts that align with volume and operation hours
  • Proven record of leading teams to hit key KPIs and metrics for the operation
  • Monitor and implement continuous process improvement best practices
  • Adjust labor allocation throughout your shifts to meet and exceed plans and forecasts
  • Demonstrates the leadership qualities needed to motivate and engage a team
  • Ability to navigate technology including WMS system functionality
  • Being hands-on, coach, train and develop Warehouse Associates / Leads to be efficient with processes and procedures
  • Empathetic leader, who cares deeply about the success of their team and their overall development and growth
  • 5+ years fulfillment/distribution experience with at least 2 years in a leadership role supervising diverse teams
  • Help to solve operational opportunities through data analysis, innovation and process optimization
  • Demonstrates a high level of teamwork, partnering cross-functionally to ensure a successful operation and organization as a whole
  • Possesses strong attention to detail and ability to keep accurate records
  • Excellent management and project management skills
  • Excellent verbal and written communication
  • BA/BS degree a plus or equivalent work experience
  • Is physically able to stand for the duration of the shift, move boxes up and down, including bending and frequently lifting (up to 60 lbs required)
  • Ability to work in a cooler and freezer environment with a temperature range of -5 to 40 degrees (F)
*Military experience welcomed
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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