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Virtual Medical Billing & RCM Specialist
Job Description:
- HelpSquad is building a pool of skilled Medical Billing and Revenue Cycle Management (RCM) professionals to support healthcare clients across a variety of practice types and specialties.
- This role covers the full revenue cycle — from front-end eligibility and authorization through back-end billing, claims management, payment posting, and collections — excluding clinical and patient-facing front desk duties.
- We are looking for detail-oriented, experienced RCM professionals who understand the full claims lifecycle, can work independently within billing platforms and EHR systems, and are committed to accuracy, compliance, and timely reimbursement.
- You will be matched to a specific client account based on your experience, with full paid training provided prior to going live.
Requirements:
- Minimum 2 years of experience in medical billing, RCM, or a related healthcare administrative role.
- Working knowledge of the full RCM cycle — from eligibility verification through collections.
- Experience with at least one practice management or EHR platform (e.g., AthenaHealth, eClinicalWorks, Kareo/Tebra, Epic, AdvancedMD, or similar).
- Familiarity with at least one clearinghouse platform (e.g., Availity, Change Healthcare, Office Ally, Waystar, or similar).
- Strong understanding of CPT, ICD-10, and HCPCS coding concepts — coding certification a plus but not required.
- Experience working with multiple insurance payers including Medicare, Medicaid, and commercial plans.
- Ability to read and interpret EOBs, ERAs, and payer remittance documents accurately.
- Strong attention to detail and a high degree of accuracy in data entry and claims management.
- Excellent English communication skills — written and verbal.
- HIPAA Certification required — will be provided during onboarding at no cost if not already held.
- Ability to work independently, manage AR queues, and prioritize workload with minimal supervision.
- Experience working with U.S.-based healthcare clients or payers strongly preferred.
Benefits:
- Competitive hourly rate
- On-time payments, every time
- Payments processed via Wise
- Consistent, reliable hours — 10 to 40 hrs/week depending on account
- Paid training — your time is valued from day one
- Direct client training provided — you are never thrown in blind
- HIPAA certification provided at no cost to you
- Dedicated Account Manager as your point of contact
- Clear escalation paths — you always know who to go to
- 100% remote — work from home
- U.S.-based company with structured operations
- Stable, long-term account placements — not gig-style work
- Supportive team culture across all accounts
- Build your U.S. healthcare billing and RCM experience across multiple specialties
- Exposure to a variety of payers, platforms, and practice types
- Potential for increased hours or additional accounts based on performance
- Strengthen your resume with verified, legitimate U.S. client experience
- Tenure recognition for long-term team members
- We value loyalty and recognize those who grow with us
