Travel Consultant

Travel Consultant<p style="text-align:inherit"></p><p style="text-align:inherit"></p><p><b>Turn Your Passion for Travel into a Rewarding Sales Career</b></p><p>At AAA, we help people create unforgettable travel experiences. We're looking for motivated, customer-focused individuals who enjoy building relationships and helping others plan their dream vacations.</p><p>As a Travel Consultant, you'll receive comprehensive training through Auto Club University to develop your travel sales, customer service, and business development skills. You'll learn how to build a loyal client base, create customized travel experiences, and grow a rewarding career in the travel industry.</p><br /><p><b>Position Summary</b></p><p>This is a sales-focused role where you'll help clients plan and book travel while building long-term relationships and growing your business through referrals, networking, and exceptional service.</p><p>Success in this role requires strong communication skills, attention to detail, a customer-first mindset, and a passion for delivering outstanding travel experiences.</p><br /><p><b>What You'll Do</b></p><ul><li>Consult with clients to plan and book domestic and international travel, including cruises, tours, vacation packages, hotels, airfare, car rentals, and travel insurance.</li><li>Create personalized travel experiences tailored to clients' preferences, budgets, and goals.</li><li>Build long-term client relationships through exceptional service, travel expertise, and ongoing support.</li><li>Grow your client base through referrals, networking, community involvement, and business development activities.</li><li>Stay informed on travel destinations, industry trends, and supplier promotions while meeting sales and service goals.</li></ul><br /><p><b>Training & Development</b></p><p>AAA provides comprehensive training in:</p><ul><li>Travel products, destinations, and itinerary planning</li><li>Consultative sales and client relationship management</li><li>Prospecting, lead generation, and business development</li><li>Travel systems, technology, and service excellence</li></ul><p>Occasional travel may be required for training and educational opportunities.</p><br /><p><b>What AAA Offers</b></p><ul><li>Comprehensive onboarding, training, and career development through Auto Club University</li><li>Travel industry discounts, educational travel opportunities, and familiarization trips</li><li>Quarterly bonuses, sales incentives, and recognition programs</li><li>Access to AAA products, member benefits, and professional certifications (when eligible)</li><li>Career advancement opportunities, including future leadership paths</li></ul><br /><p><b>Qualifications</b></p><p><b>Required</b></p><ul><li>High school diploma or equivalent</li><li>Strong communication, organizational, and customer service skills</li><li>Proficiency with Microsoft Office and web-based applications</li><li>Ability to multitask in a fast-paced environment with strong attention to detail</li><li>Ability to pass applicable pre-employment screenings</li></ul><br /><p><b>Preferred</b></p><ul><li>Associate's or Bachelor's degree</li><li>Sales, business development, customer service, hospitality, retail, or relationship-based experience</li><li>Demonstrated success achieving goals and building customer relationships</li><li>Experience using CRM systems, networking, prospecting, or lead generation tools</li><li>Passion for travel and interest in helping clients create memorable experiences</li></ul><br /><p><b>Work Environment</b></p><p>This is an on-site, sales-driven position focused on travel consulting, relationship management, and business development. Successful consultants actively grow their client base through networking, referrals, and community involvement. Availability to work most Saturdays and occasional evenings may be required.</p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p>Our Travel Consultants start with an hourly rate of $23.50. After completion of our training program, Travel Consultants successfully meeting sales goals earn on average between $58,500 - $71,600 with the opportunity of uncapped incentives.</p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p><b>Remarkable benefits:</b><br /><span style="color:#000000"><span style="font-size:14px">• Health coverage for medical, dental, vision</span></span></p><p><span style="color:#000000"><span style="font-size:14px">• 401(K) saving plans with company match AND Pension </span></span></p><p><span style="color:#000000"><span style="font-size:14px">• Tuition assistance</span></span></p><p><span style="color:#000000"><span style="font-size:14px">• Floating holidays and PTO for community volunteer programs</span></span></p><p><span style="color:#000000"><span style="font-size:14px">• Paid parental leave</span></span></p><p><span style="color:#000000"><span style="font-size:14px">• Wellness programs</span></span></p><p><span style="color:#000000"><span style="font-size:14px">• Employee discounts (membership, insurance,</span></span></p><p><span style="color:#000000"><span style="font-size:14px"> travel, entertainment, services and more!)</span></span></p><p></p><p></p><p></p>Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.<p></p><p>“Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”</p><p></p><p>AAA is an Equal Opportunity Employer</p><p></p><p>Our organization participates in E-Verify</p><p></p><p><b>The Automobile Club of Southern California will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance (FCIHO), the Unincorporated Los Angeles County (ULAC) regulation, and the California Fair Chance Act (CFCA). </b></p>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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