Supervisor IT

Location and Details Location: UCHealth UCHlth Admin 2450 Peoria, US:CO:Aurora Department: UCHlth EPIC Revenue Cycle It Work Schedule: Full Time, 80.00 hours per pay period (2 weeks) Shift: Days Pay: $48.56 - $72.84 / hour (dependent on relevant experience) Note: This may be a 100% work-from-home opportunity, but you must reside in Colorado. Travel among all UCHealth sites will be required. Summary Supervises daily staff activities for an assigned area or function within Information Systems. Responsibilities Determines, coordinates and supervises daily staffing assignments and levels. Provides direction, orientation, training, coaching, and mentoring to staff. Assists with performance evaluations and disciplinary actions. Assesses quality of services delivered and facilitates staff development programs. Ensures staff compliance with departmental and organizational policies, procedures and protocols. Performs staff responsibilities as needed to fulfill required service levels. Leads the handling and resolution of complex issues and complaints. Within scope of job, requires critical thinking skills, decisive judgement and the ability to work with minimal supervision. Must be able to work in a fast-paced environment and take appropriate action. Requirements High School diploma or GED. 5 years of relevant experience. Total Rewards Program Recognition Performance bonus (3-Year Incentive Bonus). Annual Merit Pay Increase. Annual market reviews to ensure competitive base pay. Health and Well-being Medical, dental and vision coverage. 24/7 mental health and well-being support. Discounted gym memberships and fitness resources. Free Care.com membership. Voluntary benefits (accident, critical illness, legal, identity theft, pet, auto/home insurance). Paid time off (PTO), paid family and medical leave (inclusive of Colorado FAMLI). Employer-provided life, AD&D, short-term, and long-term disability coverage. Retirement and Savings 403(b) plan with employer matching. 457(b) plan options. Flexible spending accounts and health savings accounts. Education and Career Growth Access to academic degrees and certificate programs. Tuition reimbursement and pre-paid education programs. Access to LinkedIn Learning and internal professional development. Assistance with Public Service Loan Forgiveness program. Equal Opportunity Employer UCHealth recognizes and appreciates the rich array of talents and perspectives that equal employment and diversity can offer our institution. We are committed to making all employment decisions based on valid requirements without discrimination based on race, color, national origin, language, culture, ethnicity, age, religion, sex, disability, sexual orientation, gender, veteran status, socioeconomic status, or any other characteristic prohibited by law. #J-18808-Ljbffr

Salary: USD 72.84 per hour Experience: 5 years required
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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