Starbucks Shift Managers

With a career at HMSHost, you really benefit! We OfferHealth, dental and vision insuranceGenerous paid time off (vacation, flex or sick)Holiday payMeal and Transportation Benefits*401(k) retirement plan with company match*Company paid life insurance*Tuition reimbursementEmployee assistance programTraining and exciting career growth opportunitiesReferral program refer a friend and earn a bonus*Benefits may vary by position so ask your recruiter for details.Salary: $29.21 hourly + bonusLocation: Los Angeles International Airport (LAX)Some of our restaurants include: Panda Express, Kentucky Fried Chicken, Wolfgang Puck, Pret A Manger, Umami Burger, Starbucks, Coffee Bean, and much more!Purpose:The purpose of the Manager I (MGRI) position is to assist Branch management in tactically executing QSR or similar restaurant management operations. The MGRI ensures the restaurant is clean, ready for business, staffed, and operates to high operational standards. The MGRI uses prescribed policies and procedures to make management decisions.Essential Functions:Completes opening, daily and closing procedures/checklists in accordance with company policies/proceduresAssists the AGM/GM in managing by supervising day-to-day activities of associates within a defined individual or group of restaurants or points-of-saleParticipates in the interview process, provides input in hiring, recommends termination, advancement, promotion or any other status change to the GM for associates within the unit Assigns work tasks and activities, participates in preparing schedules, and ensures that all shifts are coveredActively ensures all associates take all mandated rest breaks and meal periodsEnsures display areas are appropriately clean, stocked, and visually appealingEnsures all equipment is in good working orderOperates cash register and voids transactions as needed while following all HMSHost cash handling policies and procedures, and maintains proper security of cash at all timesMonitors compliance with wellness and safety procedures and guidelines, builds awareness about wellness and safety, and reports any safety concerns to the GM Understands and performs all Health and Safety activities as specified in the Manager s Guide to Associate Health and Safety Places orders for individual units, receives goods, processes invoicesEnsures that the company has most current contact information for all associates working in the restaurant.Requirements:Ability to work shifts during various operating days and hours each week; during opening, during busy day parts, and during closing to monitor restaurant associates work activities during these different days and times.Knowledge of all applicable federal, state, and local sanitary, safety, and health standards, and all procedures and protocols to comply with HACCP standardsReporting relationship and other important information:The MGRI position as described falls under the Fair Labor Standards act as a Non-Exempt position The MGRI position typically reports to the General Manager, Director of Operations, or an intermediate F&B Multi Unit Manager II within the assigned location.The MGRI position is expected to work a varied and rotating schedule to be on site at various operating days and hours each week; some opening shifts, during some busy days, and during some closing shifts to monitor restaurant associates work activities during these different days and times.Minimum Qualifications, Knowledge, Skills, and Work Environment:Requires a minimum of 2 years food and beverage, cash handling, and customer service experienceRequires a minimum of 6 months supervisory or lead experience in a restaurant or production kitchenRequires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customersEqual Opportunity Employer (EOE) Minority/Female/Disabled/Veteran (M/F/D/V) Drug Free Workplace (DFW)

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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