Sr Technical Writer

Sr Technical Writer India - RemoteAbout Usdbt Labs is the pioneer of analytics engineering, helping data teams transform raw data into reliable, actionable insights. Since 2016, we've grown from an open source project into the leading analytics engineering platform, now used by over 90,000 teams every week, driving data transformations and AI use cases.As of February 2025, we've surpassed $100 million in annual recurring revenue (ARR) and serve more than 5,400 dbt Platform customers, including AstraZeneca, Sky, Nasdaq, Volvo, JetBlue, and SafetyCulture.We're backed by top-tier investors including Andreessen Horowitz, Sequoia Capital, and Altimeter. At our core, we believe in empowering data practitioners:Reliable, high-quality data is the fuel that propels AI-powered data engineering.AI is changing data work, fast. dbt's data control plane keeps data engineers ahead of that curve.We empower engineers to deliver reliable, governed data faster, cheaper, and at scale.dbt Labs is now synonymous with analytics engineering, defining the modern data stack and serving as the data control plane for enterprise teams around the world. And we're just getting started.. We're growing fast and building a team of passionate, curious people across the globe. Learn more about what makes us special by checking out our values.We are looking for a passionate and motivated Senior Technical Writer to join our Product Documentation team as we support the company in achieving top-priority objectives & key resultsDocumentation at dbt is both a community asset and a foundational product surface. The Documentation team accelerates product adoption and user success by helping data practitioners learn, explore, and confidently use dbt.We operate using a docs-as-code and docs-as-a-product approach within an open-source model, partnering closely with Engineering, Product, Developer Experience, and customer-facing teams. By balancing deep product knowledge with a beginner's lens, we not only create accurate, easy-to-read documentation for humans and bots alike, but also surface insights that drive product improvements.In this role, you'll help new users reach their "a-ha" moment faster, support experienced practitioners as they expand into new areas of the ecosystem, and uphold the clarity, accuracy, and trust that our community depends on.If you are looking for an exciting opportunity at a collaborative, dynamic and fast-growing company, this role could be for you!Key Responsibilities & Duties New feature writing for Product - 45%Consistently creates effective docs plans for new feature writing projectsStarts conversations in key places, and involves stakeholders to keep everyone well-informed and focused on a world-class customer experienceRaises issues or suggests improvements to new features that advocate for user needsDocs projects writing - 20%Identifies and advocates for medium to large docs projectsMentors less-senior writers on how to manage their time spent in docs-driven projects alongside new feature shipsIndependently prioritizes the highest impact work beyond new feature shipsAddressing ongoing issues - 20%Independently troubleshoots issue requests, and helps less-senior writers learn how to do the sameHas a solid understanding of when a swathe of issues can be folded into a larger content strategy improvement project instead of addressing each issue singularlyIndependently notices overarching issues in our docs and figures out how to address themFocuses on more complex issues, while analyzing data across multiple dimensions to evaluate solutions and drive decisionsTriages and reviews open source PRs and issues, and alerts the team when these are piling upPeer reviewing - 15%Provides and explains their insightful and compassionate editorial and technical feedback when reviewing the work of peersWhen providing feedback, consistently notices gaps in pages outside of the pages contained in the pull request they're reviewing. They evaluate the problem being solved instead of just the pages being submitted for review.Gains agreement, consolidates differing opinions, and enables team to move forwardReviews are consistently centered around clarifying the experience for usersQualifications Required:Minimum 5 years writing technical documentation for developer tools, including a solid understanding of version control and single-sourcing content, and experience managing documentation systems.Strong ability to plan, prioritize, and carry out complex writing projects with high attention to detail along the way.Ability to compassionately give and receive editorial and technical feedback.Communicate clearly and concisely, especially when working asynchronously or with a distributed team.Preferred -Experience with dbt or dataPrevious experience as a senior member of a formal documentation team working collaboratively with other writers, editors, and teams.Worked asynchronously as part of a fully-remote, distributed teamA plus if you have experience contributing to or maintaining an open source projectdbt Labs is an equal opportunity employer, committed to building an inclusive team that welcomes diverse perspectives, backgrounds, and experiences. Even if your experience doesn't perfectly align with the job description, we encourage you to apply—we value potential just as much as a perfect resume.Want to learn more about our focus on Diversity, Equity and Inclusion at dbt Labs? Check out our DEI page.dbt Labs reserves the right to amend or withdraw the posting at any time. For employees outside the United States, dbt Labs offers a competitive benefits package. RSUs or comparable benefits may be offered depending on the legal or country limitations.Privacy Notice Supplement to Privacy Notice - Californians Supplement to Privacy Notice - EEA/UK

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

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Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

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With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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