Sr Business Program Specialist

About the position

Expedia Group is a global travel company that connects travelers, partners, and advertisers through its consumer brands, B2B network, and travel advertising business. The Tax organization supports Expedia Group’s business by providing strategic guidance and operational partnership. This role partners closely with the Senior Vice President of Tax, Vice President of Tax, and Tax leadership team to create focus, structure, and momentum across the organization. The Senior Business Programs Specialist will serve as a trusted business partner to Tax leadership, optimizing leadership time, establishing a strong operating rhythm, coordinating complex logistics, and ensuring high-priority work moves forward with precision and discretion. This role is ideal for someone who brings sound judgment, exceptional organization, and a proactive, service-oriented approach, and who is excited to use artificial intelligence and emerging tools to simplify work and improve team effectiveness.

Responsibilities

  • Own the Tax organization’s operating rhythm, including leadership meetings, quarterly planning, business reviews, organizational communications, and follow-up mechanisms that support execution.
  • Manage domestic and international travel, calendars, meeting logistics, and related planning for senior leaders, supporting business continuity and team priorities.
  • Independently lead operational projects and clearly defined workstreams from kickoff through completion, tracking milestones, risks, dependencies, and follow-up actions.
  • Coordinate leadership meetings, offsites, and team events end to end, including logistics, readiness, communications, and execution.
  • Partner with Legal, Procurement, Finance, and other cross-functional teams to improve shared processes and operational efficiency.
  • Synthesize information from multiple stakeholders and prepare accurate, polished, executive-ready communications, presentations, and documentation for a range of audiences.
  • Identify opportunities to use artificial intelligence, automation, and project management tools to streamline recurring work, improve reporting, accelerate decision-making, and strengthen execution.

Requirements

  • 5+ years of experience supporting senior leaders in a fast-paced, highly matrixed organization.
  • Experience coordinating complex calendars, executive travel, leadership meetings, and operational workstreams from planning through execution.
  • Demonstrated project coordination skills, including the ability to drive follow-through, manage competing priorities, and keep work moving to completion.
  • Sound judgment and composure under pressure, including when handling sensitive information, escalations, shifting priorities, and last-minute changes.
  • Ability to build trust with stakeholders, understand their needs, and coordinate effectively across teams.
  • Excellent written and verbal communication skills and ability to prepare polished, audience-appropriate materials quickly and accurately.
  • Advanced proficiency with Microsoft Outlook, Word, PowerPoint, Excel, OneNote, electronic signature platforms, Slack, and Zoom.
  • Experience using artificial intelligence or automation tools, such as Claude, ChatGPT, or Microsoft Copilot, to improve efficiency and consistency.

Nice-to-haves

  • A bachelor’s degree in Business, Finance, Tax, or a related field; or equivalent related professional experience.
  • Experience supporting Tax, Finance, or another highly regulated business function.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Paid time off
  • Employee Assistance Program
  • Wellness reimbursement
  • Travel reimbursement
  • Travel discounts
  • International Airlines Travel Agent Network (IATAN) membership
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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