Software Engineer: Infrastructure

<strong>About The Role<br><br></strong>Thatch is rewiring how health benefits work. We build software that gives employees real control over how they use their benefits.<br><br>We're looking for an Infrastructure Engineer to own the reliability, security, and performance of the platform that powers Thatch. Every product team depends on the infrastructure you design and operate.<br><br>Our platform runs in a HIPAA-compliant environment and handles sensitive healthcare data. Reliability and security are foundational. The systems you build must be secure, observable, and resilient under real-world load.<br><br>We organize engineering around product teams that serve members, employers, and partners. The Infrastructure team builds and operates the platform that enables them to ship reliably.<br><br>What you will do<br><br><ul><li>Own infrastructure health, performance, and reliability across the stack.</li><li>Make architectural decisions and improve how we build and operate.</li><li>Design and evolve infrastructure using Terraform.</li><li>Improve CI/CD, deployments, and developer workflows so teams ship faster.</li><li>Strengthen security across access controls, vulnerability management, and dependencies.</li><li>Identify and eliminate reliability risks before they impact customers.<br><br></li></ul>What we are looking for<br><br><ul><li>Experience operating production infrastructure, platform, DevOps, or SRE systems.</li><li>A track record of owning critical systems end-to-end.</li><li>Strong experience with PostgreSQL or comparable relational databases in production.</li><li>Experience managing infrastructure as code using Terraform.</li><li>Sound judgment across reliability, performance, and security tradeoffs.</li><li>A bias toward automation and improving developer productivity.<br><br></li></ul>We hire engineers across multiple levels and care most about the scope you've owned, the impact you've had, and how you make decisions.<br><br>Tools and tech stack<br><br><ul><li>Ruby on Rails</li><li>PostgreSQL</li><li>Terraform</li><li>Modern cloud infrastructure and CI/CD tooling<br><br></li></ul>You don't need experience with every tool above. You do need to be able to operate systems responsibly in a regulated environment.<br><br>Experience that stands out<br><br><ul><li>Experience operating in HIPAA or SOC 2 environments.</li><li>Deep PostgreSQL performance tuning or replication management.</li><li>Building internal tooling that improves developer productivity.</li><li>Improving observability, incident response, or overall security posture.<br><br></li></ul>What to expect<br><br>We aim to move quickly, and most candidates complete the process within 2–3 weeks. The interview process typically includes:<br><br><ul><li>An initial conversation with a recruiter.</li><li>A collaborative pair programming session.</li><li>A systems or infrastructure design discussion.</li><li>A conversation with members of the engineering team.</li><li>A final conversation with engineering and company leadership. <br><br></li></ul>Estimated Compensation Range<br><br>$180,000—$250,000 USD<br><br><strong>About Thatch<br><br></strong>We're a fully distributed early stage company using technology to change the way America does healthcare. We're a happy, friendly, high-velocity team. You can read more on Thatch here.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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