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Service Assistant

September 12, 2026

P.F. Chang's Pay Range (based on experience): $7.25 - $9.25 / hour + tipsBenefits we offer for this position:All team members: <ul><li>Competitive pay</li><li>Flexible scheduling</li><li>Paid on the job training</li><li>Opportunities for advancement – we promote from within</li><li>Discounted meals</li><li>Employee referral program</li><li>Exclusive team member discounts</li><li>Closed on Thanksgiving and Christmas at most locations</li></ul>For qualifying team members: <ul><li>401(k) retirement plan (based on hours worked)</li><li>Medical, dental and vision insurance (based on hours worked)</li><li>Paid sick leave <a href="" target="_blank">(in qualifying jurisdictions)</a></li></ul>Hiring immediately for full-time and part-time hourly dine-in or takeout Bussers, Runners, or Service Assistants.Job Summary:The Busser, Runner, or Service Assistant is responsible for restaurant dine-in and takeout operations, cleaning, running food, bussing restaurant tables and side work. They will assist with catering orders, including delivery when applicable. All Team Members must demonstrate customer service expertise by providing an individualized, exceptional guest experience.Job Responsibilities:<ul><li>Guiding guests through their experience while taking, placing, and reviewing orders for takeout and catering.</li><li>Understands the restaurant menu to identify the different menu items for takeout and catering, able to guide guests on choosing menu items, and ready to answer guest’s questions. </li><li>Review orders with the Guest (at pick-up or upon delivery) and / or with Delivery Driver ensuring order accuracy. </li><li>Delivers amazing hospitality experience to guests anticipating, delivering, and exceeding guests’ expectations. </li><li>Clears, cleans, and sanitizes restaurant tables, bussing dishes to kitchen dishwasher station and resets tables as needed. Also, removes bus tubs from the bar to kitchen dishwasher station</li><li>Restocks, cleans, and maintains all restaurant stations.</li><li>Understands restaurant seating layout, how tables are divided into server areas, and how to deliver food within the restaurant.</li><li>Will serve food or beverages for dine-in and takeout.</li></ul>Job Requirements:<ul><li>Previous experience is not required – we will train you!</li><li>Excellent customer service skills and etiquette. </li><li>Must be able to operate kitchen equipment, including the coffee machine, iced tea machine, lemon slicer, point of sale (POS) system and any other applicable system(s).</li><li>Ability to execute proper sanitation practices and safety procedures.</li><li>Have a current Food Handler’s Card where applicable, or we will help you obtain.</li><li>Must be able to communicate effectively.</li><li>Ability to multi-task in a fast-paced, team-work environment.</li></ul>Why work for us?Because it’s more than a job. We are passionate people doing meaningful work, motivated by our purpose: To Celebrate Life. Family. Food.Apply Now<ul><li>Search for jobs by keyword or location.</li><li>Gather your work history, and if applicable, prepare your resume for submission. </li><li>Click “Apply Now” to submit your application.</li></ul>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...