Scrum Master (MUST WORK 3AM-11AM EST)

CVS Health Agile Scrum Master

CVS Health is looking for a strong individual contributor that will be responsible for managing a Scrum Team and the end-to-end delivery for our Cognitive Artificial Intelligence (AI) portfolio of products including voice and chat bots.

Duration of the engagement: 6+ months

Preferred location: On-Shore/United States; Remote; working hours Eastern Standard Time required

Key Responsibilities:

  • Removes project impediments that stand in the way of team productivity and performance to keep the team’s commitments on target
  • Escalates to the RTE all impediments for awareness and/or assistance in mitigation planning
  • Provides a go to green plan to the RTE, with input from the Scrum Team, for any impediments that impacts team commitments
  • Creates entries in the Risk and Issues Tracker for any issues/risks observed that cannot be mitigate by the team within 24 hrs. This includes providing daily updates to the Risk and Issues Tracker
  • Prepares and manages the timelines for assigned work as committed to product and other stakeholders.
  • Ensures the team is working effectively, by monitoring Rally daily to ensure resources are at full capacity. If not, mitigating those that are under/over capacity and ensuring team members are updating Rally each day
  • Proactively reviews Rally and mitigates observations in future sprints such as resources are over or under capacity
  • Facilitates the team meetings including publishing meeting minutes within the MS Teams Sharepoint
  • Ensures 1-2 actionable items are identified and implemented during the Team Retro each iteration tracking effectiveness of the actionable items
  • Ensures the team is fully prepared for each Release including completing all EDF artifacts required for a release and successfully obtains signoff from the internal audit prior to the release
  • Facilitates Releases
  • Coordinates including managing cross team dependencies, either within the YAVA program or outside (e.g. AVA, APIc, etc.)

Required Qualifications:

  • 5+ years of experience including:
    • Strong analytical, oral and written communication, presentation skills.
    • Strong servant leadership skills, situational awareness, conflict resolution, continuous improvement, mentoring, empowerment, and increasing transparency.
    • Experience with large scale development environment.
    • Experience as a scrum team member other than being the scrum master
    • Technical aptitude to support program’s use of work management and collaboration tools.

Preferred Qualifications:

  • Experience using Agile best practices, i.e., burn-down charts, retrospective formats, defect management, user stories, ATDD, TDD, CI/CD, automated testing, etc.
  • Experience with other Agile approaches: i.e., XP, Kanban, FDD, Scaled Agile Framework (SAFe), etc.
  • Skills using project management and collaboration tools such as RTC, JIRA, CA Rally, Confluence/SharePoint, etc.
  • Advanced understanding of resource allocations, forecasting, and budgeting.
  • Ability to demonstrate coaching techniques and approach.

Required Skills: Scrum Master Additional Skills: Project Manager This is a high PRIORITY requisition.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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