[Remote] Program Manager, Student Veterans Resource Center - 140899

Note: The job is a remote job and is open to candidates in USA. reputed company is a university committed to student success, retention, and inclusive support services. The Program Manager leads the Student Veterans Resource Center, providing comprehensive programs and services for military-connected students, developing partnerships, securing funding, and supervising staff to support student retention and success.


Responsibilities

  • The Program Manager works collaboratively with the Director of reputed company to provide comprehensive and holistic services and programs to military-connected students (veterans, military service members, family, and ROTC) that enhance and support curricular and co-curricular development and success
  • The Program Manager directs a high volume and visible center
  • They are integral to ensuring that military-connected students transition from the military environment to campus life and receive the necessary support to progress and achieve their academic, professional, and personal goals
  • Responsible for recruiting, retaining, and serving military-connected students, and providing an inclusive space for students to access the academic, professional, and personal support needed to facilitate their success at the university
  • Works in collaboration with various campus and community partners to provide support, advocate, and address barriers that impede achievement of military-connected students at the university
  • Initiate and develop co-curricular programming; assess, and revise existing programs; serve as a liaison to various offices across campus and to external community partners; seek and compose grants for external funding, and supervise and develop professional and student staffs
  • The Program Manager is also responsible for establishing relationships and partnerships within the university, the external community, and with federal and local agencies to create and offer programs that facilitate the retention and success of veterans and other military-connected students

Skills

  • Bachelor's degree in Higher Education, Student Affairs Administration, Counseling, Education and 7 to 9 years of experience in a related field; or an equivalent combination of education and experience
  • Three to five years of successful experience working in veteran's affairs, post-secondary education or related government programs
  • Knowledge and skill in the management and administration of budgets
  • Experience with generating, budgeting, and managing grants and other funding sources
  • Three to five years experience developing partnerships and cultivate collaborative relationships with internal and external constituencies
  • Experienced knowledge of specific learning theory, learning styles, affective issues, academic issues, and socio-cultural / linguistic issues in applying academic support to students
  • Knowledge of college student development and pedagogical theories related to veteran and other military-connected students
  • Ability to effectively conceptualize, coordinate, and assess learning opportunities that are consistent with students' stages of development
  • Knowledge of how learning skills issues apply to a research institution
  • Theoretical and operational knowledge of principles of higher education program administration, leadership, undergraduate education and student development, particularly as they pertain to veterans and other military-connected students
  • Knowledge of academic curricula
  • Knowledge in designing and implementing learning and pedagogical models
  • Demonstrated direct experience identifying and addressing the needs, experiences, and concerns of veteran students in higher education, including the ability to .plan and conduct specialized orientation sessions, on-going programs, and outreach events
  • Knowledge of strategies in critical thinking, reading, writing, note taking, test taking, time management, and goal setting
  • Interpersonal skills
  • Strong interpersonal and communication skills, including public speaking, creating partnerships, and writing
  • Skills in judgment and decision-making
  • Ability to successfully mediate conflicts and address conflicts in a tactful and neutral way
  • Help parties in conflict identify creative solutions that meet the needs of all parties involved
  • Problem solving and organizational skills
  • Demonstrated strong organizational, planning, and time management skills
  • Ability to manage multiple tasks and priorities
  • Ability to plan, implement, and assess programing and events
  • Knowledge of current research and theoretical models that influence the application and delivery of academic services (e.g., discipline specific, student-population specific)
  • Demonstrated knowledge of the services and resources availabl
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

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With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

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Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

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Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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