Remote Dental Operations Coach

Overview
Join us in our journey to revolutionize the dental industry! As a scrappy startup, we're on a mission to transform the way dentists build their businesses by intertwining spiritual mindset, business systems, and leadership. Together, we aim to bring about transformative change to dentists' lives and their businesses. Our company is the Passive Income Dentist, started by our CEO, Founder and Dentist, Dr. Mark Hower who was able to scale his business to 8 figures and replace himself in his Dental practice.

This role is a new role in the company and has limitless opportunities to make an impact while contributing to the success of the business. As an Implementation Partner (Dental Operations Coach) for our Mastermind Members you will be working alongside the CEO and leadership to set up and create an environment for each member to master the Dental Business Operating System to create alignment and gain traction in their business. Your role is critical because you will help each member develop the skills to start making imperative business decisions and go from Dentist to Dental Entrepreneur. You will also play a pivotal role in ensuring the satisfaction and success of our mastermind members through helping them implement the EOS model. This role requires a professional with excellent communication skills, a problem-solving mindset, and the ability to maintain confidentiality.

The ideal candidate has worked as a Dental Operations Manager and has been the catalyst for growth in team development, clinical operations, and driving patient satisfaction that has led to consistent $10 million dollars in revenue. You will be successful if you have experience in implementing change through leadership principles, business strategy, strategic planning, budgeting and forecasting, and people management. If you are looking for a role where you can expand upon your dental operations experience with helping a community of dental entrepreneurs serve their teams, patients, and businesses then apply today!

What makes Dr. Mark Hower different is he has a deep passion to serve others and is fulfilled through helping Dentists identify the needs in their business in order to stop working in it and hire the right people to manage the systems so the Dentist can focus on being a business owner and create residual income streams.

Click here to meet Dr. Mark Hower, CEO and Founder of Passive Income Dentist: https://drive.google.com/file/d/1Nf4MWsP77iLc2sA3CcovqReP_N_Cw2hV/view?usp=drive_link

Note: You will hear Dr. Hower refer to this role as "Implementation Partner" in this video - We refer to our Implementation Partners as Coaches.

About You:

  • 3+ years of experience as a Dental Operations Manager or Dental General Manager in multi-7-figure or 8-figure offices
  • Created strategic business plans to ensure the dental business hit its goal and ensured that the business plan is executed effectively and that the company achieved its goals and objective
  • Experience as a Trained or Certified Coach as an EOS Implementer or similar programs
  • Easily builds rapport with other entrepreneurs and is dedicated to the success of their business
  • Ability to adapt to the changes within each member’s business and provide quick solutions that will drive impactful results
  • Committed to each Mastermind Member’s Vision by using the EOS Framework to direct them and proactively provide solutions
  • Able to take ownership with minimal supervision and uphold confidentiality
  • Professional verbal and written communication skills
  • Available for 20+ hours per week, M-F between the hours of 9 am- 6 pm Pacific
  • Handled the operational aspects of the business, making sure that all the departments are working together efficiently. This includes managing Human Resources, Accounts Payable, Patient Experience, Accounts Receivable and all other aspects of the business

Responsibilities

  • Consistently engages with each Mastermind Member assigned to increase their engagement, focus, and help them gain traction
  • Track assigned Mastermind Members’ Program Progress in their Notion Dashboard
  • Communicate in the Skool Community at least twice a week, respond to assigned Mastermind Members within 24 hours
  • Attend Bi-Weekly Accountability Partner Team calls and assigned Expert and Training Zoom Calls
  • Develop and update Mastermind resources and documentation as necessary including recording videos if needed
  • Consistent communication with urgent updates in WhatsApp or Slack, respond within 10 minutes
  • Complete ongoing training as needed to develop skills and processes
  • Identify areas of opportunity and strategize ways to improve the Mastermind Member experience
  • Maintain, update, and ensure all Member activities are entered into the corresponding platforms
  • Familiarize yourself with assigned Mastermind Members team members to be able to recommend next steps after the 6 months
  • Send Weekly Reports of assigned Members every Monday by 12 pm PST

Benefits:

  • A company culture that values work/life balance
  • This is a remote contractor opportunity - no paid benefits

If you are passionate about driving operational success and have the skills necessary to lead a team towards achieving excellence, we encourage you to apply for this exciting opportunity.

Job Types: Part-time, Contract

Pay: $35.00 - $40.00 per hour

Benefits:

  • Flexible schedule

Application Question(s):

  • How many years of experience do you have coaching dental professionals or teams?
  • How many years of experience do you have working in a dental office?

Work Location: Remote

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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