[Remote] Client Success Manager - HubSpot Consulting

Note: The job is a remote job and is open to candidates in USA. 1406 Consulting is hiring a Client Success Manager to lead HubSpot implementations and own client outcomes from kickoff through completion. The role manages project delivery and client relationships, aligns internal teams and clients, and identifies opportunities to grow accounts.


Responsibilities

  • Own and manage HubSpot project plans from kickoff through completion
  • Translate scope of work into clear, actionable plans for the Implementation Specialist (IS) team
  • Define timelines, dependencies, and deliverables across all work streams
  • Proactively identify risks, blockers, and misalignment—and drive resolution
  • Hold both internal teams and clients accountable to agreed timelines and outcomes
  • Serve as the primary point of contact for assigned accounts
  • Lead structured client meetings with clear agendas, decisions, and next steps
  • Ensure alignment between client expectations and delivery reality
  • Communicate proactively on progress, risks, and timeline changes to maintain trust and transparency
  • Identify gaps, risks, and opportunities within accounts
  • Drive cross-sell and upsell opportunities by aligning client goals with additional HubSpot solutions and services
  • Translate business needs into clear, scoped recommendations
  • Lead difficult conversations with confidence and clarity
  • Navigate challenges by aligning stakeholders on solutions and next steps
  • Turn delivery or scope challenges into opportunities for stronger outcomes
  • Build strong, trusted client relationships rooted in accountability and results
  • Provide strategic guidance on HubSpot tools and best practices in partnership with implementation and technical teams
  • Monitor account health, ensuring high retention and long-term success

Skills

  • 3+ years of experience in HubSpot Implementations, consulting, project management, or client success in a B2B services or agency environment
  • Experience running software implementations and managing timelines across multiple stakeholders
  • Prior HubSpot platform experience
  • Strong project management skills with experience using tools such as Teamwork.com, Asana, Monday.com, or ClickUp
  • Exceptional communication and facilitation skills in client-facing environments
  • Proven ability to manage complexity, drive accountability, and move work forward

Benefits

  • Performance-based bonuses
  • Comprehensive healthcare and benefits package, including company-paid medical insurance and 401k matching
  • A collaborative, growth-oriented culture where your contributions directly impact client success and company growth
  • Ongoing professional development, including HubSpot certifications and leadership coaching
  • Remote work (USA)

Company Overview

  • 1406 Consulting is a digital agency that provides easy-to-use, tested, and proven inbound marketing, sales, and service tactics. It was founded in 2017, and is headquartered in Alpharetta, Georgia, USA, with a workforce of 11-50 employees. Its website is

  • Back to blog

    Common Interview Questions And Answers

    1. HOW DO YOU PLAN YOUR DAY?

    This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

    2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

    When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

    3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

    Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

    4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

    With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

    5. HOW DO YOU PROCESS INFORMATION?

    Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

    6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

    Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

    7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

    Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

    8. HOW TO PRIORITIZE WORK?

    The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

    9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

    Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

    10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

    This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

    Other Jobs To Apply

    Principal Java Engineer, Multiple Teams

    Remote Entry-Level Customer Support – No Experience Required

    Data Entry Computer Job - Work from Home Part Time

    Amazon Customer Service - Work From Home $16-$24/hr

    No-Code Automation Specialist (Zapier/Make.com)

    Senior Expert, ARM Kernel Developer

    Customer Service Rep (100% Work From Home)

    Permanent Job UPS Remote Jobs (Data Entry Specialist) – Full Time Job ID- 853 Job ID- 3076

    GTM Innovation Account Executive

    Virtual Care Veterinarian (Remote)

    Remote Work From Home Customer Service- Typing

    Research Associate (Remote)

    Remote Entry-Level Customer Support – No Experience Required

    Remote Library Assistant

    Technical Support Specialist (Remote) - Entry Level, No Degree Required, 15 - 18

    Remote Property Claims Adjuster

    Pinterest Growth Writer Remote Data Insights

    Clinical Neurologist (Remote | $200/hr)

    Associate Billing Representative - National Remote

    Remote | Senior NDT Inspector (Level II/III) — $70–$110/hour

    Student Employment Program Manager

    Remote Manager, Customer Success Engineering

    Senior Web Developer – Engineer

    Remote Customer Solutions Representative

    REMOTE Weekend OnCall Admin NEEDED For Home Care Agency In Irvine, CA

    Remote Customer Support Specialist

    RN Call Center Nurse – CA Remote

    Logistics Coordinator (Work From Home) - $1,800 to $3,500 WeeklyNorth Las Vegas

    Director, Internal Communications

    Work From Home

    Remote General Education Professor

    Eddie Bauer Work From Home Jobs (Customer Support) $75000/Year

    Staff Software Engineer, Issuing & Card Networks (Remote)

    Customer Service Representative - Insurance Services - Remote USA

    Telehealth Social Worker

    Healthcare Administrative Specialist (Remote | $40–$50/hr)

    Entry- Level Customer Service Representative - Work from Home

    Recruiter (San Francisco based) – Remote (Worldwide)

    Certified Home Health Medical Coder / OASIS Auditor - Remote, Per Diem

    Work At Home Data Entry - Remote - Admin Assistant

    Content Strategy Lead — Oral Health & Thought Leadership

    Survey Pro – Temporary Assignments with Great Pay!

    Tesla Work From Home Jobs, Remote Tesla Jobs – – Job ID – 328 Job ID- 2491

    Remote Medical Assistant Telehealth with Sign-On Bonus

    Remote Sr. Help Desk Analyst| Grand Rapids, MI or Remote

    Remote Data Entry Clerk / Specialist (Part-Time & Full-Time)

    Remote Technical Recruiter — Uncapped Commission

    Remote Out of Office Position / Data Entry (Hiring Immediately)

    Aetna Virtual Remote Jobs - Joblagii

    Call Center Agent (PT or FT - 100% Work From Home)