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Remote Call Center Sales Representative
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Remote Work-at-Home<br><br>Full-Time & Part-Time<br><br>MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (reputed company) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.<br><br>At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.<br><br>We are looking for motivated Remote Call Center Sales Representatives to join our growing team. If you have a passion for sales, enjoy working remotely, and are driven by results, this is the perfect opportunity to grow your career in a supportive and rewarding environment.<br><br><em>To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.<br><br></em><strong>Key Responsibilities<br><br></strong><ul><li>Make outbound calls to prospective customers and follow up on leads.</li><li>Present and sell company products and services to new and existing customers.</li><li>Achieve daily, weekly, and monthly sales targets.</li><li>Maintain a high level of product knowledge to effectively address customer needs.</li><li>Record all sales activities and customer interactions in the CRM system.</li><li>Provide feedback to management on customer trends and market conditions.<br><br><br></li></ul><strong>WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? <br><br></strong>All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities<br><br><ul><li>Must be 18 years or older</li><li>High School Diploma/GED</li><li>1-2 years of sales experience, preferably in a call center or remote setting.</li><li>Strong persuasive and negotiation skills.</li><li>Self-motivated with a results-oriented mindset.</li><li>Excellent communication and interpersonal abilities.<br><br><br></li></ul><strong>All MCI Locations<br><br></strong><ul><li>Must be authorized to work in the country where the job is based.<br><br><br></li></ul><strong>Subject to the program and location of the position<br><br></strong><ul><li>Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.</li><li>Must be willing to submit to drug screening. Job offers are contingent on drug screening results. (Does not apply in Canada)<br><br><br></li></ul><strong>WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?<br><br></strong>At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.<br><br><strong>What You Can Expect from MCI<br><br></strong>We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy<br><br><ul><li>Paid Time Off Earn PTO and paid holidays to take the time you need.</li><li>Incentives & Rewards Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!</li><li>Health Benefits Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.</li><li>Retirement Savings Secure your future with retirement savings programs, where available.</li><li>Disability Insurance Short-term disa
