Quality Assurance Analyst I (Remote)

Job Summary:

The individual in this role will generate test documentation, perform end-to-end testing, and build and execute automated test cases. Competitive candidates have at least 2+ years of experience in a role with a QA function, including executing testing scenarios and providing comprehensive results.


Duties and Responsibilities:

  • Translate business requirements and processes into technical requirements and configuration settings specific to software application solutions.
  • Identify and assess risks to programs or projects, recommend risk mitigation strategies, and implement risk reduction plans.
  • Create test strategies that ensure solutions meet standards of functionality, performance, and reliability.
  • Collaborate with team leads and engineering resources to strategize on the testing approach.
  • Execute end-to-end testing efficiently and according to set deadlines.
  • Support and complete test orchestration which will require problem-solving using analysis, experience, and decision-making.
  • Responsible for recording, logging, and tracking defects in the system and coordinating resolutions with the development team and functional leads.
  • Assess test results to quickly identify and document any defects or undesirable results.
  • Direct projects from a quality assurance perspective, always keeping the end user in mind.
  • Independently own a workstream/product line, reviewing, and testing related activities throughout the full life cycle of the project.
  • Participate in daily engineering meetings to inform teammates and management of status.
  • Assist the in-house support team with product defect exploration, as needed, to include (but not limited to):
    • High-level technical assistance and escalations to end-users and internal staff, as needed.
    • Troubleshoot and analyze technical issues related to software applications, reports, data, etc., as needed.
  • Be comfortable and capable of presenting product expertise in training and implementation environments.
  • Build and execute automated test cases.
  • Perform other duties as assigned.


Education and Experience:

  • Bachelor's Degree in Computer Science, Engineering, Management Information Systems, or equivalent education or work experience.
  • 2-5 years of experience in a QA role, including:
    • Experience with system/integration/user acceptance testing
    • Experience with testing plans, documentation, process, and testing execution on multiple development deliverables
    • Experience with system/integration/user acceptance testing
  • At least 2 years of SQL/relevant database experience
  • Experience with traditional Scrum, Agile, and Waterfall methodologies
  • Experience with at least one of the following programming languages: C#, Java, Python
  • Experience with test automation using Selenium


Knowledge, Skills and Abilities:

  • Strong understanding of end-to-end business processes.
  • Knowledge of technical aspects of Business Systems and Infrastructure.
  • Must be highly organized and detail oriented.
  • Excellent problem-solving and communication skills.
  • Well-versed in testing automation, end-user desktop tools, and information security.
  • Ability to maintain a positive and professional attitude in a fast-paced environment.
  • Excellent organizational and interpersonal skills with attention to detail, focused on quality of work.
  • Ability to take the initiative in prioritizing, coordinating, and multi-tasking with composure.
  • Ability to work independently and as a contributing member of a team.



Work Environment:

The noise level in the work environment is usually moderate as the employee works in an office setting, at an individual work station, using telephone and computer


Physical Demands:

  • Must be able to remain in a stationary position for most of the day
  • Constantly operates a computer and other office productivity machinery, such as a printer/copy machine


Neumo Summary:

With the backing of four decades of public sector expertise and corporate capability, Neumo has successfully supported government services. Neumo was honored and recognized for four (4) consecutive years as a GovTech 100 Company representing the top 100 companies focused on making a difference in and selling to state and local government agencies across the United States.

Neumo is committed to helping communities thrive and brings a wealth of experience combined with innovation. Today, Neumo offers more administrative and financial support to government officials than any other organization. And with a responsive, client-focused approach, we foster partnerships that give our customers the certainty they need to accomplish more.

Neumo offers a competitive benefits and compensation package and are looking for team members who will thrive in our dynamic environment.

Neumo is an Equal Opportunity Employer. Selection for a position will be made without regard to race, religion, national origin, sex, political affiliation, marital status, non-disqualifying physical handicap, and age.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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