Payment Processing Advisor

Company Description


From mobile processing to software integration, Polaris Payments offers fast, secure payments and solutions to any business that may accept credit card payments. We believe that business is about more than just the bottom line - we're determined to provide our clients with excellent customer service, aggressive pricing, and innovative technology solutions. More info here:

Job Location: Seattle or Remote

Reports To: CEO


Job Description


Polaris Payments is seeking a Payment Processing Advisor with a successful track record in sales and account management. This Advisor will be responsible for consulting and selling Polaris Payments solutions to prospective customers and partners, driving and delivering on revenue and growth objectives. Polaris Payments will arm you with a competitive pricing structure and support team to help you reach and surpass your sales goals. This position offers a competitive compensation package that includes both base salary and commission.

Duties and Responsibilities:

  • Identify, develop and close new accounts through networking, phone, and face-to-face sales techniques.
  • Prospect, identify, and recruit new Strategic Partners. Able to open new accounts and expand current partnerships at a managerial level.
  • Responsible for the retention and profitability of existing accounts and referral relationships.
  • Assist with the new account conversion process including the completion of paperwork, scheduling of equipment installations and participation in conference calls to ensure a positive new client experience.
  • Respond to current and prospective customer inquiries and promptly resolve issues or concerns.
  • Partner and communicate, both verbally and in writing, with equipment installation team, customer service and other departments as needed to ensure continual customer satisfaction.
  • Meet monthly sales and activity goals.
  • Capture accurate and complete information in CRM system.
  • Attend conferences to develop industry expertise and build networks.
  • Qualify accounts and decision makers to start the sales process.
  • Participate in group sales meetings to review targets, forecasts and productivity.
  • Adhere to the systemic schedule for sales calls, follow-up appointments, sales meetings and networking events.

Qualifications

  • Bachelor’s degree in Sales or Marketing or related field of study
  • 2 years of sales, account management, or customer service experience
  • Proficient level of computer skills - Microsoft Office Products
  • Professional, motivated self-starter with the ability to generate own lead sources
  • Ability to work in fast-paced, ethical entrepreneurial environment
  • Excellent telephone sales skills with an assertive and systematic approach
  • Outstanding time management, organization and presentation skills.
  • Marked decision-making, problem resolution and creative thinking skills.
  • Payment Processing industry experience preferred


Additional Information


Are you ready to prove to the world what you're made of? If so, you may be the next member of the Polaris team! Applications will be considered on a rolling basis, though we hope to have selected a final candidate within the next month.

More Info Here:

Interested Applicants:
Send us an introduction to yourself (maybe a short video?)!
  • Who are you and why do you feel like you'd be a good fit for the position?
-What's your relevant experience? If you'd like to send a resumé, cool - but it's not necessary. You can share your relevant experience however you think it makes the most sense.
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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