Part time job Customer Service Representative – Part-Time Job ID- 2125

Industry: Private

Employment Type:-Full Time

Work Hours:-8Hours

Locations:-USA

Full Job Description:

Starting pay of $19.07 per hour with competitive benefits that let you see the world: There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose - Connecting People, Uniting the World - is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. Our careers include competitive benefits package aimed at keeping you happy, healthy and well-traveled. From world-class benefits like 401k and space available travel privileges, United is truly a one-of-a-kind place to work. Are you ready to travel the world?

Travel:Fly United for free - domestic and international - bring your friends and family too!

Flexibility:Opportunities for overtime and ability to trade shifts to work a flexible schedule.

Phenomenal Benefits:

  • 401(k)
  • pension plan
  • health insurance
  • Employee Assistance Plan for you and your family

Up to $37.82/ hour:Seniority-based pay raises with additional compensation for shift differential and overtime

As the face of our customer, here’s what you will do:

Whether our customers are traveling for business or pleasure, you are the professional in the airport that crafts important connections and encourages an environment where everyone feels welcome, valued, and respected. You will be interacting with our domestic and international customers in our lobbies and at gates, helping them with ticketing, baggage, greeting customers as they start and end their journey and doing it with a smile. You will provide friendly, professional, confident, and insightful service to help resolve customer travel issues and make their experience memorable.

What are your responsibilities:

  • Interacting with customers in a kind and useful manner is key to crafting memorable experiences and building customer loyalty and dedication.
  • Stepping up and anticipating customer needs while maintaining a strong sense of responsibility when we have inconvenienced a customer.
  • Working each and every day with a safety mentality by ensuring we hold ourselves and each other to the highest standards.
  • Navigating challenges by being steady yet adaptable. Maintaining composure and managing issues while not taking customer frustration personally.
  • Working collaboratively with others, supporting your colleagues, and helping them be successful with new processes and technologies

Qualifications

  • High school diploma, GED or equivalent
  • Minimum of 18 years old
  • Comfortable working with computers, mobile devices, and new technologies
  • Physical ability to stand and walk for an eight-hour shift, as well lift and handle baggage.
  • Ability to acquire a SIDA badge and meet airport requirements for badging.
  • Legally authorized to work in the United States without sponsorship.
  • Ability to meet the Company attendance standards and uniform and appearance standards.

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodationsunited.com to request accommodation.

Customer Service Representative - Part-Time

Part time job Customer Service Representative - Part-Time Job ID- 2125

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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