PACS Administrator

Description

Job Summary The PACS Administrator manages the Picture Archiving and Communication System (PACS) to ensure seamless operation, maintenance, and accessibility of medical imaging within the healthcare facility. This role supports clinical teams by maintaining system integrity, troubleshooting issues, and upholding high standards for data security and patient privacy. The PACS Administrator collaborates with IT, radiologists, and other stakeholders to optimize system functionality and user satisfaction.

Essential Functions

  • Manages day-to-day operations of the PACS, including system maintenance, user access, troubleshooting, and data reconciliation.
  • Serves as a liaison between the healthcare facility, PACS vendors, radiologists, and other associated parties to address system updates, stability, and maintenance tasks.
  • Provides user training and ongoing support for PACS-related applications and processes.
  • Ensures compliance with all regulatory requirements and facilitates quality and process improvement initiatives.
  • Monitors system performance and escalates hardware or software issues to vendors as necessary.
  • Investigates, identifies, and proposes solutions to PACS operational challenges.
  • Administers system access by creating, modifying, and deactivating user accounts.
  • Facilitates data storage, organization, and retrieval, ensuring data integrity and timely access to imaging records.
  • Ensures compliance with data security, privacy standards, and healthcare regulations, including HIPAA.
  • Collaborates with IT and clinical staff to integrate PACS with other hospital systems.
  • Performs other duties as assigned.
  • Maintains regular and reliable attendance.
  • Complies with all policies and standards.
Qualifications
  • 1-2 years of experience in radiologic technology, information systems analysis, or database management required
Knowledge, Skills and Abilities
  • Proficiency in managing, troubleshooting, and configuring PACS hardware and software systems.
  • Strong understanding of medical imaging data management principles, including storage, organization, and retrieval.
  • Knowledge of radiographic technology and applications.
  • Familiarity with regulatory standards and compliance requirements, including HIPAA and quality assurance.
  • Effective oral and written communication skills with the ability to collaborate across clinical, technical, and vendor teams.
  • Attention to detail and critical thinking skills to address complex technical and operational issues.
  • Ability to operate independently, prioritize tasks, and meet deadlines.
  • Strong interpersonal skills for interacting with diverse teams, including healthcare professionals and external vendors.
  • Capability to handle sensitive information with discretion and professionalism.
Licenses and Certifications
  • ARRT - American Registry of Radiologic Technologists required
  • BCLS - Basic Life Support within 30 days of hire required
  • Licensed Radiologic Technologist preferred
  • Certifications in networking and/or database management preferred
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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