Operations Engineer, SSD Configurations & Testing

DESCRIPTION

Application deadline: Sep 16, 2026

Amazon created one of the most sophisticated supply chains in the world. From the introduction of Amazon Prime to the use of advanced technology for package delivery, Amazon consistently drives change from the front of the pack.

As a Sub Same Day (SSD) Operations Engineer, you will lead and manage the lifecycle of challenging cross-functional projects focused on site configurations, virtual readiness, and end-to-end testing for new facility launches, retrofits, and expansions. You are a customer-obsessed leader who will play an integral part in ensuring that all system configurations and physical installations are validated and ready for go-live across the SSD network. Strong technical aptitude, stakeholder management, and the ability to drive results independently in ambiguous environments will be essential.

Key job responsibilities
  • Own the end-to-end testing and validation of site configurations across new launches and retrofits, ensuring all virtual and physical systems are ready for operations prior to go-live.

  • Partner with internal teams (Launch, IT, Startup, Engineering, Operations) and external vendors to set project priorities, establish milestones, and drive schedules to meet deadlines.

  • Proactively assess configuration readiness, identify gaps or risks in advance of deployment timelines, and drive solutions to mitigate impact.

  • Lead and coordinate execution efforts to validate that systems, equipment, and automated processes function per established standards and guidelines.

  • Monitor and report on testing progress including significant milestones and conditions which would affect site launch cost or schedule.

  • Solve ambiguous problems across multiple configurations and systems; develop scalable processes and mechanisms that improve readiness and reduce defects.

  • Build and maintain strong working relationships with cross-functional stakeholders across multiple organizations to ensure alignment and timely handover.

  • Identify and lead process improvement initiatives that optimize the team's efficiency, improve site readiness visibility, and raise the quality bar for launches.

  • Travel up to 80% domestically; travel intensity can be variable and consist of up to three weeks in a row, including weekends.

BASIC QUALIFICATIONS

  • Bachelor's degree
  • Experience leading cross-functional teams across engineering, operations, and field execution through launch readiness and go-live phases
  • Experience building launch readiness frameworks, standard work, playbooks, and scalable deployment mechanisms across multiple concurrent sites
  • Knowledge of Microsoft Office products and applications (Excel, PowerPoint, Word, Visio, and MS Project) at an advanced level
  • 3+ years of professional experience

PREFERRED QUALIFICATIONS

  • Experience with Six Sigma tools and Lean techniques
  • Experience communicating technical concepts to non-technical audiences
  • Experience with retrofits, launches, or automation deployments
  • Experience developing, deploying and managing AI products at scale

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.


The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at


USA, AZ, Tempe - 76,600.00 - 114,900.00 USD annually
USA, CO, Denver - 76,600.00 - 114,900.00 USD annually
USA, GA, Atlanta - 76,600.00 - 114,900.00 USD annually
USA, IL, Chicago - 76,600.00 - 114,900.00 USD annually
USA, MN, Minneapolis - 76,600.00 - 114,900.00 USD annually
USA, TN, Nashville - 68,900.00 - 103,400.00 USD annually
USA, TX, Irving - 76,600.00 - 114,900.00 USD annually
USA, VA, Arlington - 76,600.00 - 114,900.00 USD annually
USA, WA, Bellevue - 82,700.00 - 114,900.00 USD annually

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

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Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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