Office Manager

Benefits:

401(k)

401(k) matching

Competitive salary

Flexible schedule

Paid time off

Office Manager - NorthShire Inc.

Benefits/Perks

Flexible hybrid work-from-home schedule

Competitive compensation

Career advancement opportunities

Paid time off

401k match

Mileage reimbursement for work-related trips (excluding office commutes)

Provided with MacBook Pro (Jobber, QuickBooks, T-Mobile DIGITS, ADP)

Job Summary

NorthShire Inc., a landscaping company specializing in landscape maintenance and commercial snow plowing, is seeking a highly organized Office Manager for a hybrid work-from-home role. As the first full-time office employee, you will take over critical administrative tasks from the company president/owner, ensuring smooth and efficient operations. Responsibilities include managing schedules, handling invoices, negotiating with vendors, maintaining office systems, and leveraging field-based CRM tools like Jobber for scheduling, estimating, and invoicing. The ideal candidate is comfortable answering phones, has expertise in QuickBooks, and thrives in a dynamic, home-service-based environment.

Responsibilities

Manage calendars for appointments, meetings, and field operations

Optimize office processes and implement efficient systems using Jobber and QuickBooks

Pay and record invoices, ensuring accurate general office budget maintenance

Negotiate contracts and pricing with vendors and service providers

Collaborate with ADP for payroll, hiring, benefits, and tax form management

Utilize Jobber to:

Apply customer tags and fill custom fields for comprehensive data management

Enroll regular mowing customers in autopay for steady cash flow

Explore AI Receptionist for after-hours call handling

Answer phones and communicate effectively with clients and team members

Perform occasional work-related trips (e.g., bank, office supply store, jobsite check-ins) with mileage reimbursement

Qualifications

High school diploma/GED required; some college preferred

Proven experience as an Office Manager, preferably in a home-service-based company

High level of expertise in QuickBooks; experience with Jobber or similar field-based CRM is a plus

General understanding of landscape maintenance, landscape construction, and commercial snow plowing

Proficient in Microsoft Office, Excel, and Outlook and/or Mac/Google Drive equivalent

Excellent time management, problem-solving, and attention to detail

Strong verbal and written communication skills

Ability to work independently from a home office with:

Personal cell phone

Dedicated home office/workspace

Dependable transportation for occasional office/shop visits

Comfortable with a wide variety of tasks and applications

Experience with T-Mobile DIGITS, ADP, or similar VOIP/payroll systems is a plus

Work Environment

Hybrid role with significant work-from-home flexibility

Occasional travel to office/shop locations as needed

Work-related trips (e.g., bank, jobsite check-ins) eligible for mileage reimbursement

Flexible work from home options available.

#J-18808-Ljbffr Salary: USD 43200 - 72000 per year
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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