Materials Planning Specialist

At DHL, our people are our greatest asset! Everyone’s contribution drives us to be the world's #1 logistics company.

Certified as a Great Place to Work, we're dedicated to fostering a positive, collaborative, and supportive environment for all. Our commitment and engagement with Our People ensure we continuously build a workplace we're all proud of. Plus, with competitive compensation and exceptional perks, we make sure your personal life shines just as brightly as your career.

This remote position is based in VA, GA or NJ.

Summary

The Materials Planning Specialist is a results-driven team member responsible for coordinating daily customer supplies transportation and logistics activities to ensure timely, accurate, and cost effective fulfillment. Facilitate the creation of customer supply orders, coordinates directly with carriers, and maintains supply scheduling systems including RR49 and OTM. Collaborates effectively with cross functional teams to support demand fluctuations, optimize planning processes, and proactively prevent supply shortages.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Generate and manage customer supply orders to ensure accurate and timely fulfillment.
  • Coordinate daily transportation and logistics activities with carriers to support efficient supply movement.
  • Maintain and update supply scheduling systems, including RR49 and OTM, to ensure accurate planning and visibility.
  • Partner with cross functional teams to support demand spikes, operational changes, and process improvements.
  • Monitor inventory and supply levels to proactively identify gaps and prevent shortages.
  • Troubleshoot order, carrier, or scheduling issues to ensure on-time delivery and customer satisfaction.
  • Perform other duties as assigned.
EDUCATION/EXPERIENCE:
  • High School Diploma or GED required.
  • 1 year experience in logistics, transportation, or operations experience preferred.
REQUIREMENTS/SKILLS:
  • Strong written and verbal communication skills with a customer-focused mindset.
  • Ability to work effectively in a team-oriented environment.
  • Proven ability to manage multiple tasks and priorities in a fast-paced setting.
  • Proficient in Salesforce and Microsoft Office applications; experience with Transportation Management Systems (TMS), such as OTM, preferred.
  • Strong attention to detail and commitment to data accuracy.
  • Ability to work flexible schedules, including irregular hours, weekends, and overtime as required.
  • Professional demeanor with strong problem-solving and organizational skills.
PHYSICAL DEMANDS:
  • Physical demands are consistent with a professional office setting.
  • Regular sitting at workstation for 75-100% of the work shift.
As a leading logistics company in one of the fastest growing industries, at DHL eCommerce, we offer our employees, and their dependents benefits and incentives to make them successful at work and home.
  • Competitive Pay
  • Bonus Programs
  • Retirement Savings - 401k with company match
  • Medical, Dental, Vision, Well-being programs
  • FSA/HSA availability
  • Tuition Reimbursement
  • Paid Time Off including vacation and sick time
  • Company Paid Holidays and Floating Holidays
  • Paid Parental Leave
  • Employee Discount Program
  • Employee Assistance & Work Life Program
  • Short Term and Long-Term Disability
  • Life Insurance
Annual Salary of $50,205-$66,700 (VA/GA); $54,675-$72,900 (NJ). This compensation range is provided as a reasonable estimate of the salary range for this role. Factors that may be used to determine your actual salary may include but are not limited to your specific skills, your work location, how many years of experience you have, and comparison to other employees already in this role. We are committed to equal opportunity and reject any forms of discrimination. The basis for employee selection at DHL Group is qualification, performance, skills and experience.

Equal Opportunity Employer - Veterans/Disability

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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