Licensed Insurance Sales Agent at NCD Dental & Vision: 100% Remote (CA, FL, TX, NY, GA, NJ, NC, NV, MA, AZ, IL, PA, OR, MO, VA, CO)

Title: Licensed Insurance Sales Agent

Location: Remote California, Florida, Texas, New York, Georgia, New Jersey, North Carolina, Nevada, Massachusetts, Arizona, Illinois, Pennsylvania, Oregon, Missouri, Virginia, and Colorado, United States

Department: Member Care

Job Description:

Life is too short to work with jerks.

Join our team at NCD, a top-tier insurance provider, consisting of a unique and eclectic group of winners, nerds, and gamers who balance a fun, kind, and thoughtful approach to life with an unwavering commitment to unparalleled member satisfaction. Our ecosystem is rooted in our five core values: Relentless Positivity, Growth Obsessed, Get it Done, Helpful Spirit, and Solution Driven.

We are not just coworkers, but a community, working tirelessly towards 'Spreading the Smile' to our members, agents, and each other. NCD is at the forefront of dental and vision insurance, in partnership with our carrier partners MetLife, VSP, and Zurich. Our continuous growth is a testament to our commitment to delivering outstanding agent and customer satisfaction.

If you are ready to win each day, are eager to grow, and aspire to contribute to an organization that is setting the pace in the industry, then we are looking for you. Together, let’s drive change and take NCD to new heights. Join us and become a vital part of our success story as we continue to transform lives and 'Spread the Smile.

Summary

NCD is seeking a Licensed Insurance Sales Agent to join our Member Care team. In this fully remote role, you'll speak directly with prospective members about our ancillary and supplemental insurance products, including dental, vision, accident, and disability coverage, guiding them from initial interest to enrollment. You'll work from a compliance-driven script with required disclosures, while still building the kind of rapport that makes a prospect want to say yes.

This role is built for someone who thrives on a phone, handles objections without getting rattled, and treats a "no" today as a "not yet" to follow up on tomorrow. If you know how to stay compliant without sounding like a robot, and you're motivated by hitting numbers day after day, this role was built for you.

Essential Duties and Responsibilities

  • Sales Calls and Enrollment
  • Speak with prospective members about ancillary and supplemental insurance products (dental, vision, accident, disability, etc.), walking them through coverage options and enrolling them in the right plan.
  • Compliance and Script Adherence
  • Follow required disclosures and a compliance-driven script on every call, while keeping the conversation natural and conversational rather than scripted-sounding.
  • Objection Handling
  • Address prospects who hesitate, ask to "think about it," or request something in writing, keeping the conversation moving toward a decision without being pushy.
  • Pipeline and Follow-Up Management
  • Maintain a system for tracking prospects who don't buy on the first call and following up consistently until they convert or close out.
  • Other duties as assigned.

Must-Have Skills and Experience

  • Currently licensed to sell insurance, with active licensure in good standing meeting NCD's state minimum requirements (below).
  • Proven experience selling ancillary or supplemental insurance products (dental, vision, accident, disability, etc.), with a track record of hitting a sales quota or close rate consistently.
  • Ability to work Monday through Friday, 9:00 AM–6:00 PM CST, consistently.
  • Reliable home internet and a quiet, private workspace suitable for taking calls.
  • Resilience and self-motivation to stay productive on high-volume, high-rejection days.

Preferred Skills and Experience

  • Bilingual proficiency in English and Spanish.
  • Experience in supplemental health, dental, vision, or insurance sales specifically.

State Licensure Requirements

  • Must have an active Life and Health license.
  • Priority will be given to those with licenses in the following states: California, Florida, Texas, New York, Georgia, New Jersey, North Carolina, Nevada, Massachusetts, Arizona, Illinois, Pennsylvania, Oregon, Missouri, Virginia, and Colorado.

What Success Looks Like in the First 90 to 180 Days

Within the first 90 days, you have learned about NCD's products, script, and compliance requirements, and you're comfortable handling common objections while staying on message. You're building your own rhythm for the day and starting to see your close rate stabilize.

Within 180 days, you are consistently hitting quota, managing a full pipeline of follow-ups without anything slipping through the cracks, and the team has confidence that you can carry a full book of prospects independently.

NCD Benefits

  • Company-paid health, dental, life, and disability insurance
  • 401(k) with employer match
  • Opportunity for professional development
  • Work from home allowance and support
  • Positive work environment
  • Remote, office-based flexibility within the United States of America

Equal Opportunity

NCD is an Equal Opportunity Employer. We are committed to building a team that reflects a variety of backgrounds, perspectives, and skills. We believe our differences make us stronger and help us better serve our members, agents, partners, and each other.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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