Learning Strategy Consultant

Job Description:

  • Manage customer success for a portfolio of key accounts
  • Support consulting engagements in alignment with other Veeva application implementation projects leading workshops, performing data analysis, and authoring final project deliverables
  • Analyze customer curricula structure, training assignment strategy, and assignment data to determine optimization efforts in line with Veeva Training LMS functionality and capabilities
  • Maintain a continued level of subject matter expertise on Veeva Training Solutions functionality, capabilities, and content library in line with Veeva’s release cycle
  • Provide thought leadership and direction to field-facing teams including creating and maintaining relationships with executive leadership
  • Manage all training assets including version control, customer distribution, and ongoing updates
  • Coordinate resources across the customer lifecycle from sales to delivery and beyond delivering projects on time
  • Build relationships with customers to gather feedback and figure out what their pain points are and what existing training assets need to be improved
  • Support marketing activities such as recording videos, presenting webinars, editing website content, attending conferences, and more
  • Serve as an evangelist in the space by presenting at industry conferences, leading webinars, and authoring content for industry publications
  • Engage with communities of practice, and manage relationships with partners

Requirements:

  • Willingness to travel 20-30%, primarily in the US (when possible)
  • Demonstrated experience in a GxP-regulated environment (e.g., pharma, biotech, medical devices)
  • Hands-on experience with curriculum development, Learning Management System (LMS) administration, and training program strategy in a GxP environment
  • Excellent verbal and written communication, interpersonal, and presentation skills
  • Driven self-starter; able to work independently
  • Experience communicating with and managing expectations for stakeholders at multiple levels, from project teams to leadership
  • Proven experience managing or playing a key role in large-scale, cross-functional projects (e.g., new system implementation, facility startup, major process overhaul)
  • Bachelor’s Degree

Benefits:

  • Medical, dental, vision, and basic life insurance
  • Flexible PTO and company paid holidays
  • Retirement programs
  • 1% charitable giving program
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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