IT Systems Administrator (Remote)

About the Organization:

Operation Twelve is a non-profit research organization dedicated to exploring the impact of tumultuous events such as explosions, warfare, and political turmoil on communities and individuals, with a focus on the Middle East. Our mission is to understand how people cope and adapt in the face of these challenging circumstances, and we believe that empowering undergraduate students is key to achieving this goal.

About the Position:

As an IT Systems Administrator intern, you will be responsible for managing the organization's technology infrastructure and ensuring that it runs smoothly. You will be expected to provide technical support, maintain hardware and software, and troubleshoot issues that arise. You will also be responsible for ensuring that the organization's data is secure and protected.

Key Responsibilities:
  • Manage and maintain the organization's technology infrastructure
  • Provide technical support to staff and volunteers
  • Troubleshoot issues that arise with hardware and software
  • Ensure the security and protection of the organization's data
  • Maintain accurate documentation of IT systems and processes
  • Research and recommend new technology solutions to improve organizational efficiency

Requirements:
  • While there are no specific educational requirements for this position, having a bachelor's or master's degree in computer science, information technology, or a related field would be beneficial.
  • At least 1 year of experience in IT system administration or a related field
  • Strong problem-solving skills and ability to work independently
  • Excellent communication and interpersonal skills
  • Strong knowledge of networking, security, and operating systems
  • Familiarity with cloud-based services such as AWS or Azure is a plus

Note:

This is an unpaid internship position. The intern will work remotely and will need to have access to their own computer and internet connection. The intern will work closely with the IT team and will have the opportunity to learn about technology infrastructure management in a non-profit setting.

Remote

Skills:
Amazon Web Services (AWS), Cloud Computing, Communication Skills, Computer Maintenance, Computer Science, Computer Security, Documentation, Identify Issues, Information Systems/Technology IS/IT Administration, Information Technology & Information Systems, Interpersonal Skills, Microsoft Windows Azure, Network Security, Nonprofit, Organizational Development/Management, Problem Solving Skills, Software Administration, Systems Administration/Management, Technical Leadership, Technical Support, Work From Home


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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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