Foundation Specialist at Kelly: 100% Remote (Columbus, OH, Orlando, FL, Kansas City, MO, Portland, OR)

Job Description: Position: (Contract) Foundation Specialist

Employment Type: Contract, 6 months with possibility of extension

Full Time, Temporary

Location: Remote, U.S.-based, from an approved work location (Must be within 100 miles of Columbus, OH; Orlando, FL; Kansas City, MO; or Portland, OR)

Pay Range: $27 to $33 per hour



Work Location & Training Requirements: This is a remote position with no regular on-site work required and must be performed from an approved U.S.-based work location. Initial training and onboarding may require up to one week of travel, which will be communicated in advance.



Remote Work & Compliance Requirements: Must maintain a dedicated, distraction-free remote workspace with a closing door, separated from common living areas. A high-speed, reliable internet connection is required for all job duties. Ensure all phone conversations involving Protected Health Information (PHI) are private and that computer screens are not visible to unauthorized individuals. All work must be conducted exclusively through the corporate VPN, and local data downloads, unapproved caching, or local tokenization of sensitive records is strictly prohibited. Full compliance with HIPAA, Sensitive Personal Information (SPI) consent governance, and all regional data privacy laws is required at all times.



Position Overview: The Foundation Specialist evaluates patient eligibility for foundation program support and coordinates shipments of products to patients within program guidelines. This role is an individual contributor who reports to a senior supervisor.



Key Accountabilities: Learn and apply aspects of reimbursement including benefit investigations, payer policies, and applicable regulatory and administrative rules. Exhibit exceptional attention to detail, critical thinking, and analytical skills with proven ability to communicate effectively in both written and verbal formats. Solve problems under pressure, prioritize tasks, and provide excellent customer service. Work collaboratively within a team, responsibly delegate next steps, and demonstrate effective leadership. Follow written Standard Operating Procedures, manage change, apply technical expertise, and focus on achieving results while ensuring effective communication and teamwork. Support program awareness activities as needed, including sharing approved information about foundation resources, processes, and patient support pathways through various communication methods. Be prepared for periodic mandatory overtime, including weekends, during peak referral seasons or unexpected surges.



Qualifications: Bachelor’s degree is preferred; a minimum of three years reimbursement experience is preferred. The expected salary range for this position is $27 to $33 per hour; actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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