Director End User Engagement, Construction at PIP Global Safety: 100% Remote (Latham, NY)

Title: Director End User Engagement Construction

Location: Latham NY United States

Job Description:

The Director of End User Engagement - Construction is responsible for leading PIP's direct end-user growth strategy within the construction segment. This role is responsible for creating construction engagement strategies, including driving engagement with associations, unions and within strategic end users.

The position combines market strategy, commercial leadership, and field execution to strengthen PIP's presence with end users in the construction market. Success in this role requires the following:

  • The ability to develop go-to-market strategies focused on end customers, associations, unions and to drive effective implementation
  • Build high-performing teams, including recruiting and hiring Construction Specialists who are focused on winning key construction accounts, influencing safety decision-makers and accelerating adoption of PIP solutions across job sites nationwide.

This is a remote role with travel.

JOB RESPONSIBILITIES

  • Build and lead a high-performing team of End User Construction Specialists focused on engaging with key influencers and buyers in the construction industry.
  • Develop and execute a comprehensive end user strategy to penetrate, grow, and specify PIP PPE solutions across national, regional, and local construction accounts
  • Establish strong relationships with key decision-makers including safety managers, procurement leaders, and operations teams
  • Drive product specification and standardization within large construction firms to create pull-through demand across distribution partners
  • Partner closely with distributor sales teams to align on account strategies, ensure execution, and maximize share of wallet
  • Identify and prioritize target accounts, vertical opportunities, and high-value projects within the construction segment
  • Lead field engagement efforts including job site visits, safety audits, product trials, and value demonstrations
  • Collaborate cross-functionally with Marketing, Product Management, and Training teams to align messaging, campaigns, and product innovation with end user needs
  • Build and scale repeatable processes, tools, and metrics to track pipeline, conversion, and long-term account growth
  • Serve as a voice of the customer-bringing market insights back into the organization to inform strategy and innovation

REQUIREMENTS

  • 10+ years of progressive sales & commercial experience in construction and industrial environments
  • Deep experience interacting with groups like TAUC, AGC, MCAA
  • Direct experience calling on and effectively engaging with Safety Directors, EHS Leaders, and Large Contractors (EPC)
  • Proven experience building and scaling training programs
  • Strong track record of building and leading high-performing sales or business development teams
  • Experience leading field engagement strategies
  • Experience creating association partnerships that convert to revenue
  • Deep understanding of the construction market, including buying processes, safety requirements, and key decision-makers, e.g. has personally worked in the field with across end customers, associations & unions
  • Demonstrated success in end user engagement, specification selling, and driving demand through distribution channels
  • Strong commercial acumen with the ability to translate strategy into actionable field execution including setting structure, defining KPI's, upgrading talent and acting as player / coach
  • Excellent communication, influencing, and executive presence skills, e.g. able to effectively present to 200 union workers, room of safety executives, and the sales team
  • Willingness to travel significantly to engage with customers and teams in the field
  • Ability to influence without authority across complex stakeholder groups
  • Results-driven with a focus on measurable growth and market share expansion
  • High energy, resilient, and comfortable operating in a fast-paced environment
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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