Design Director

Agency: Credera Job Function: Technology Job Subfunction: Technology Design Job Description: About Credera Credera is a global consulting firm that combines transformational consulting capabilities, deep industry knowledge, AI and technology expertise to deliver valuable customer experiences and accelerated growth across various industries. We continuously evolve our services to meet the needs of future organizations and reflect modern best practices. Our unique global approach provides tailored solutions, transforming the most influential brands and organizations worldwide. Our employees, the lifeblood of our company, are passionate about making an extraordinary impact on our clients, colleagues, and communities. This passion drives how we spend our time, resources, and talents. Our commitment to our people and work has been recognized globally. Please visit our employer awards page: The Role We believe design is a force that helps clients unlock new potential and brings bold vision to life. This role is for a leader who sees design as both a business accelerator and a human-centered discipline, bringing strategic clarity and creative vision to complex challenges. It calls for someone who thrives at the intersection of creativity and technical possibility, translating complex systems, data, and AI-enabled capabilities into experiences that are intuitive, intelligent, and deeply human. As a catalyst for modern experience design, this leader will be energized by the evolution of design in an era of AI, connected ecosystems, and new ways of working, and ready to contribute to a practice built for the next generation of digital transformation. What We’re Looking For An experienced design leader with the craft, judgment, and confidence to set vision, shape strategy, and contribute hands-on UX/UI, product, and visual design. A leader with a clear point of view on how human-centered design drives adoption, engagement, loyalty, and measurable business outcomes. A person who is passionate about mentoring designers, developing talent, and creating a culture of curiosity, experimentation, and design excellence. Someone who is energized by the business of design, from client relationship-building and account growth to pitching new business and advancing XD’s influence across Credera. A designer who can effectively communicate and influence executives, product owners, engineers, strategists, and senior leaders, building alignment and influencing decisions with clarity. A person who is inspired by how technology is reshaping the future of digital experiences and fluent in its design implications, with a drive to explore AI-enabled workflows, personalization, agentic experiences, and emerging tools. A systems thinker who connects brand, content, UX, data, technology, and business goals into cohesive experience strategies across the full customer journey. A designer with the ability to work in ambiguous, highly complex environments, rapidly moving from problem discovery to prototype, validation, and implementation-ready recommendations. Preferred Qualifications 10+ years of professional design experience, including leading UX/UI, product design, visual design, or experience design teams. A strong portfolio that showcases both leadership impact and individual craft, including examples of product design, digital marketing, design system development, hi-fidelity prototypes, or ai enabled digital experiences. A command of Figma and modern design collaboration workflows; experience with Lovable, Relume, Claude Design, Figma Make, Miro, Jira, Confluence, VS Code, or similar product and delivery tools. Deep expertise in human-centered design, from discovery and concept development to prototyping, testing, measurement, and delivery with experience developing design systems, dynamic creative platforms, audits, assessments, and accessibility standards. Ability to lead client workshops, design critiques, creative brainstorms, stakeholder interviews, alignment sessions, and executive presentations. Experience contributing to business development, including shaping opportunities, developing pitch narratives, estimating design work, and supporting proposals Excellent verbal, written, and visual communication skills, with the ability to translate complex ideas into compelling narratives for clients, teams, and executives. Ability to mentor, coach, and develop designers across levels and geographies, including supporting career growth, and building a strong design community. Bachelor’s degree in design, human-computer interaction, visual communication, product design, or a related field preferred; equivalent professional experience also valued. Bonus Demonstrated experience in a senior design leadership role within consulting, digital product, enterprise transformation, or technology-led environments. Experience in motion graphics, wearables and emerging platforms. Why Join Credera As a global consulting firm, we partner with Fortune 100 brands and other leading global organizations across a broad range of industries. That means you’ll have the chance to work across different kinds of problems, products, and customer experiences while growing your perspective and portfolio. You’ll also get access to next-generation technology and innovation happening across AI, digital platforms, data, and emerging experiences. For designers who are excited about where the industry is headed, it’s a chance to do work that’s relevant, and defines the future of digital experiences. Most importantly, you’ll join a team that values curiosity, collaboration, and ambition without losing the human side of the work. We care about making exceptional things, supporting each other, and creating a work experience that’s as thoughtful as the work we deliver. 160-205K To the extent permissible by local law, Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice. Link to Recruitment Privacy Notice: For US Job Seekers: It is the policy of Omnicom and any of its affiliates to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law. EOE/AA/M/D/V/F. At Omnicom Group, careers are designed for growth. We’ve purposefully crafted a transformative talent experience built with accountability in action — focused on community, impact, and opportunity.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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