Dental Insurance Remote Billing Specialist

The Dental Practice Mechanics



Compensation:

  • With 5+ years dental practice experience: $18–$25/hour + BONUS



Location:

Remote—8AM to 5PM in employee's local time zone.


About the Role

Join our growing dental billing team! If you enjoy detail-oriented work, value accuracy, and want to support dental practices in providing excellent patient care, this role could be a great fit.


Key Responsibilities

  • Understand the entire dental revenue cycle, ensuring timely and accurate posting of insurance payments, in compliance with industry standards and organizational policies.
  • Provide extensive knowledge of laws and regulations of dental coding and posting.
  • Apply necessary and required adjustments taken on insurance payments.
  • Efficient knowledge and implementation of Coordination of Benefits.
  • Prepare and submit clean claims to insurance companies on a daily basis, minimizing any timely filing denials.
  • Investigate and accurately resolve claim rejections promptly, reducing insurance aging reports numbers and simultaneously increasing insurance collections.
  • Knowledge in proper account receivables, notation, and queueing of patient statements.
  • Utilize HIPAA guidelines at all times.



Qualifications

  • Technical Competencies
  • Possess a deep understanding of Current Dental Terminology (CDT) coding.
  • Demonstrates radiographic knowledge and interpretation relevant to dental procedures.
  • Utilize insurance payer websites, both from retrieving EFT payments, claim submission, and leveraging websites to maximize claim payments.
  • Utilize clearinghouse knowledge to facilitate seamless data exchange.
  • Attention to Detail and Deadline Orientation
  • Maintain a high level of accuracy in insurance billing techniques and documentation.
  • Meet deadlines consistently, ensuring timely completion of tasks.
  • Relationship Management
  • Collaborate effectively with internal teams, external partners, and clients.
  • Build and maintain positive relationships with payers, vendors, and internal
    teams to support the company’s mission.
  • Client Management and Accountability
  • Provide exceptional service to client account load of 4-5 clients, addressing inquiries and concerns.
  • Take accountability for the accuracy and integrity of client and patient data.
  • 2+years
    dental insurance billing.
  • Knowledge of dental terminology and effective dental revenue cycle techniques.
  • High school diploma or GED; some college coursework preferred.
  • Proficiency in Microsoft Office.
  • Proficiency in Program Management systems of Eaglesoft, Open Dental and Dentrix.



Success Criteria

  • Maintain a posting accuracy of 98%+.
  • Maintain an overall audit score of 90%+.


Benefits

  • $0 deductible Capital Blue health insurance plan with employer contribution
  • Principal dental and vision plans
  • 6 paid holidays per year
  • PTO begins accruing on day one, with the potential to earn up to 4 weeks annually
  • Employee Assistance Program providing free mental health, financial planning, and legal resources
  • Flexible Spending Account (FSA)
  • Dependent Care FSA (DCAP)


Learn More About Us

To explore our company culture and services, visit:
The Practice Mechanic – Remote Dental Insurance Billing


Equal Opportunity Employer

The Dental Practice Mechanics is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other protected characteristic.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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