Automation Engineer (Fulfillment & Operations)

Job Overview

Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. The Reliability & Maintenance Engineering (RME) team works behind the scenes to maintain all robotics and material handling equipment (MHE) so customers receive their orders with Amazon’s signature speed and accuracy.

Key Responsibilities

  • Serve as the on‑site expert for maintaining critical automation systems.
  • Understand, maintain, and troubleshoot material handling control systems, including PLC/PC controllers, industrial networks (Ethernet, ControlNet, DeviceNet, Profibus), motor control systems, servo drives, frequency drives, and electrical distribution.
  • Monitor MHE metrics and partner with maintenance/operations to address performance issues and provide analysis across operations.
  • Provide first‑level escalation support for site technicians locally and remotely.
  • Perform and analyze building system assessments to enhance material handling system performance.

Basic Qualifications

  • Bachelor’s degree in computer science, electrical engineering, automation engineering, or equivalent.
  • Minimum 2+ years experience in PLC programming or automation engineering.
  • Experience in PLC‑based controls design, development, implementation, and support.
  • Experience in a PLC‑controlled production or process environment.
  • Experience working with robotics work cells and control systems.
  • Knowledge of electrical theory, robotics, controls components, and automated equipment.
  • Proficiency with Ladder Logic and structured programming from Siemens, Allen‑Bradley, or Codesys PLCs.
  • Ability to work a flexible schedule, including weekends, nights, and/or holidays.

Preferred Qualifications

  • Experience with HMI and control network components, including maintenance, troubleshooting, programming, and design.
  • Experience identifying, maintaining, troubleshooting, and modifying motor controls (motor starters, VFDs, DC drives, and standard electrical components).
  • Experience with preventive maintenance procedures, industrial electrical, industrial controls, and industrial electronics & robotics.
  • Ability to interpret and modify mechanical and electrical drawings.
  • Programming experience with RSLogix5000, Studio 5000, FT View, and other control software platforms.
  • Experience with material handling flow and capacity optimization.
  • Experience with industrial control systems (hardware and software).

Benefits

Amazon offers competitive compensation packages, including comprehensive healthcare benefits starting on day one, a 401(k) matching program, and up to 20 weeks of paid parental leave. Additional benefits include paid time off, mental health support, and flexible spending accounts.

Location

Chicago, IL – Annual salary: $90,000 – $112,500 USD.

Equal Opportunity Statement

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or any other legally protected status.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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