Armed Security Officer


Join PGSUSA – Protecting What Matters Since 1996


Are you ready to take your career to the next level with a trusted leader in the security industry? Since 1996, PGSUSA has been dedicated to providing exceptional security solutions across America. We're on a mission to find the best security professionals to join our growing team.
When we started PGSUSA, we did so with the knowledge that we had the experience and the expertise to provide the best service in the industry. Set out to create an environment founded upon the principles of protection, customer service and reputation. dedication and commitment were always the driving force of our growth and with nearly 30 years behind us platinum group security has emerged as one of the premier security companies in South Florida and across the United States.
The demand for better security personnel will always be the foundation for change. As a result expenses continue to rise and cost is more relevant today than it has ever been. While most security companies compromise by hiring inexperienced personnel, PGSUSA has taken the opposite approach, working smarter and looking only for the best and the brightest. We look for other ways to reduce cost by limiting turnover, creating more opportunity from within, and integrating technology. we realize that compromising our personnel will compromise our reputation. It is our desire to lead! We believe that hospitality combined with the latest technology implemented using a cost-effective approach is the future of our industry. Our strength is experienced employees, strong leaders, and successful integration.
If you’re passionate about safety, skilled in customer service, and eager to make a difference, we want to hear from you! Apply today and become a part of a company that values loyalty, integrity, professionalism, and excellence. Together, we protect what matters most.
Your Career Starts Here!
Key Responsibilities:
  • Must maintain a professional appearance and demeanor while interacting with customers, guests, and staff.
  • Maintain a visible and professional presence to deter illegal activities and ensure the safety of personnel, visitors, and property.
  • Respond promptly and appropriately to security incidents, emergencies, and alarms.
  • Must possess strong customer service and conflict resolution skills, with the ability to professionally de-escalate situations involving upset customers or individuals who are being asked to leave the premises.
  • Collaborate with law enforcement or emergency services as needed.
  • Accurately document and report incidents, activities, and observations using company-approved forms and protocols.
  • Inspect the premises for security risks, hazards, or violations and report findings to the appropriate personnel.
  • Comply with all state regulations, including maintaining current armed security licensure in Illinois.
Physical Requirements:


  • Must be able to stand and remain attentive for extended periods of time.
  • Must be capable of conducting routine foot patrols throughout the property, including outdoor parking lot areas, in varying weather conditions.
  • Ability to lift and carry objects weighing up to 25 pounds.
  • Must be capable of functioning independently and remaining calm in high-pressure or intense situations.
Qualifications:
  • High school diploma or equivalent.
  • Valid private security license.
  • Prior experience in security, law enforcement, military, or a related field is preferred.
  • Strong interpersonal and communication skills.
  • Ability to work effectively in high-stress environments while demonstrating professionalism and sound judgment.
  • Must pass a background check and drug test screening.
    1. Must own own firearm.
    2. Must have Level 3 Vest.
    3. Must have a security duty belt.
    4. Seeking candidates with a background in law enforcement, military service, or a minimum two-year degree in criminal justice.
    5. Must possess a valid Illinois Permanent Employee Registration Card (PERC) and Firearm Control Card (FCC), or be eligible to obtain them.
    6. Prior to security, law enforcement, military, two-year degree in Criminal Justine.
Work Environment:
  • One of our facilities in Chicago.
Why Join PGSUSA?
  • Competitive compensation and benefits.
  • Supportive team environment with opportunities for growth and career advancement.
  • A commitment to training and professional development.
Application Process:
To apply, please submit your resume, a copy of your valid Illinois security license.
Equal Opportunity Employer:
PGSUSA is an equal opportunity employer. We welcome candidates from diverse backgrounds and experiences to apply.
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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