Agency Data Processor at LERETA: 100% Remote (Pomona, CA)

Agency Data Processor

Job Category: Operations

Requisition Number: AGENC001660

Posting Details

Full-Time

Locations

Remote
Pomona, CA 91768, USA

Job Details

Description

The Agency Data Processor is responsible for performing FTP/download file acquisitions and following up with tax agencies on outstanding files. The position routinely performs file inspection on all files in order to support the accuracy of Agency data file loads. The role reviews agency profiles, calendars, AFC, CDA and all information that affects automated processing of inbound/outbound files. Additionally, the role reviews various data sources to address issues and ensures accurate and timely exchange of information with tax agencies for the benefit of LERETA’s Customers and their borrowers.

Procurement and maintenance of incoming data files

· Partners with CDA team to achieve the timely acquisition of automated agency information files

· Maintains CDA Tracking system to ensure timely order and processing of production files

· Performs file acquisitions via FTP/Download

· Verifies the integrity of each new file prior to its use within LERETA’s system within process parameters

· Supports controls of data tape file specifications for exchanging information with tax agencies

· Partners with DITTO to perform verification of incoming and outgoing data tape file layouts and reformats to ensure 100% accuracy

Agency Profile Maintenance (Header and Calendar)

· Partners with Agency Profile Maintenance team as necessary to support agency information profile accuracy, including the Agency Header, Reporting Calendar and Agency/Customer Cross-Reference are accurately and timely developed and maintained for automated file agencies

Maintain TBRA/TPA and Agency Cross References

· Ensures that all cross references needed are continuously updated to allow incoming and

outgoing data files to flow in a timely and accurate manner through the cycle process

Bill Request and Tax Payment Processing

· Partners with DITTO team to achieve the timely creation and delivery of automated Bill Request and Payment agency information files

· Performs verification production activities on the integrity of Bill Request and Payment files prior to their delivery to agency within process parameters

· Performs Quality Assurance (QA) in Bill Request and Payment files and procedures

This position will perform other duties as assigned based on the needs of the department.

Required Education and Experience

  • Basic knowledge of mainframe and PC based operating systems: Global 360 or similar workflow tool, Serena/PVCS/Dimensions or similar Change Management tool
  • Basic knowledge of data analysis tools, applications, programs, and techniques to identify trends in diverse data types
  • Minimum 2 years of Tax Service experience or equivalent business/technical knowledge
  • High school diploma or equivalent

Salary Range: $19.51 - $21.00

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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