Account Executive Product - Fraud & Risk

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

Product Sales is a team of deep functional and technical specialists who both lead and advise on deals for the most strategically important products in Stripe’s portfolio. Stripe is investing in building out its Fraud & Risk Product Sales team and as an Account Executive you will be a critical part of the team driving the growth of this product.

What you’ll do

As an Account Executive, Product focusing on Fraud & Risk products, you will use your sales and product expertise to help drive product market fit & growth of Stripe’s fraud fighting products and solutions. You will collaborate with product, engineering and marketing teams to develop deep product and industry knowledge and drive strategic deals. You will be instrumental in leading in depth product discussions with existing and prospect users globally – and building and executing against our go to market strategy.

You are an adept salesperson, capable of engaging in business-level and technical conversations at multiple levels of the organization, including CEOs, CTOs, and Chief Risk Officers. You are used to building value in competitive situations and enjoy working on products that require deep product understanding. You’re as comfortable working with clients as with internal stakeholders (including executives). You’re excited to become an expert and to share your knowledge. You’re an organized self-starter, an excellent communicator who is highly analytical and has a track record for improving the processes and organizations around you.

Responsibilities

  • Drive new business and revenue growth by selling Radar, Managed Risk, Dispute Resolution, and more, to a variety of businesses
  • Lead complex new and expansion deals related to Stripe’s Fraud & Risk product offerings, capabilities, and tailored solutions
  • Deeply understand the sales process and what competitors offer in terms of fraud fighting capabilities, with a strong emphasis to overcoming competition to win all deals
  • Synthesize and relay customer feedback and findings to inform Stripe’s product roadmap
  • Engage with Product, Marketing and Account teams to help amplify our growth trajectory globally

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Requirements

  • 10+ years of customer facing experience at a leading technology or payments company and a track record of top performance, working specifically on enterprise or strategic accounts
  • Display a deep passion for fraud prevention and develop deep expertise
  • A proven ability to build strong collaborative working relationships with business partners internally and externally
  • The ability to deal effectively with ambiguity and thrive in an unstructured, fast-moving environment
  • Experience building trusted advisor relationships with senior business leaders
  • Self-starter capable of operating independently to drive meaningful business results
  • Ability to understand complex technical requirements and craft solutions across multiple stakeholders
  • Proven experience to lead complex negotiations involving bespoke commercial agreements

Preferred Qualifications

  • 5+ years of experience specifically selling fraud solutions for payments to enterprise customers

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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