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Shipping & Receiving Clerk, Full-Time

September 16, 2026

JOB SUMMARY

To receive and process all non-food merchandise and guest packages coming into the loading dock. To upload daily incoming packages from UPS and FedEx for company’s package receiving software. To issue or transfer all incoming packages via Houstonian Campus Package software. To handle all freight claims for any damaged deliveries. To process outgoing mail. To sort all incoming mail and packages. To receive any and all merchandise in the company p.o. Checkbook system. To properly document P.O. receiving and issuing to various departments. To call in and track shorts or damaged merchandise from vendors and to properly document status. To handle all outgoing shipments for guests or departments and process appropriate documentation. Assist storeroom clerks when needed. To maintain cleanliness and order of the receiving area as directed by the Purchasing Manager. This role is critical to maintaining the luxury standard and reputation of The Houstonian Hotel, Club & Spa while upholding the highest levels of discretion and professionalism.

ESSENTIAL JOB FUNCTIONS

To receive, issue and direct distribution of all non-food merchandise coming into the loading dock.
Properly receive, store, and issue all guest packages.
Responsible for outgoing mail and packages.
Call in returns, shorts or damage claims to vendors or freight companies.
Maintain purchasing receiving files and databases.
Must be able to move furniture and help with warehouse inventory, issuing & stocking.
To do other functions assigned by the Purchasing Manager or Director.
Must be able to use a general shipping company’s website. i.e. UPS and Fed Ex
Must be able to use Outlook, Excel and other unique computer programs.
Must be able to read and write fluently in English.
Must be accurate and detailed oriented.
Must be able to work independently.
Must have ability to understand and follow directions, and perform job functions under limited supervision.
Perform functions for food storeroom when needed.
Assist with materials and furniture assembly and delivery
Other duties as assigned.

KNOWLEDGE AND SKILLS

High School Diploma required.
2-year hospitality or purchasing or warehouse/ receiving experience.
All employees must maintain a neat, clean, and well-groomed appearance
Upon employment, all employees are required to fully comply with Redstone rules and regulations for the safe and efficient operation of hotel facilities.
Employees who violate Redstone rules and regulations will be subject to disciplinary action, up to and including termination of employment.
Hours required: Scheduled days and hours vary based on departmental needs.

PHYSICAL JOB REQUIREMENTS

Must be able to meet the following minimum physical requirements for at least an eight-hour shift:

Physical Stamina: Physical requirements of this position include having the ability to: sit for extended periods of time, stand and walk, see and read a computer screen and printed matter with or without vision aids, enter data into computer, operate standard office equipment, use a telephone, hear and understand at normal levels and on the telephone, speak so that others may understand at normal levels and on the telephone, stoop, reach overhead, grasp, push, pull, move or lift up to 50 lbs. on an occasional basis. Must be able to use hand truck.
Hearing / Speech: Must be able to effectively engage in one-on-one communication with guests, members, and customers and use a 2-way radio to communicate clearly and accurately with co-workers.
Vision: Must be able to accurately read instructions, reports, and log sheets. Must be able to work with computers and PDAs in varying light conditions.
Literacy: Must be able to analyze and process written information from a variety of sources and effectively communicate content of reports.
Chemicals/Agents: Must be able to work safely with chemicals according to SDS sheets and all applicable laws, codes and regulatory requirements.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...