Virtual Assistant for Real Estate transaction management and client feedback reporting (Remote)

Virtual Assistant for Real Estate transaction management and client feedback reporting

MEIER is an ambitious, caring, tech, and goal-oriented Real Estate Brokerage team founded by Michael Meier 18 years ago in New York City.

We are looking to grow our support team and have a virtual assistant position available. This position will work closely with our Team leader and operations manager to monitor and assist in moving our property sales transactions from accepted offer to closing. There are various components to this role, as listed below.

The position also entails bookkeeping and tracking budgets for the team daily and weekly. 1+ years of experience as a VA is a preference. (Working in the Real Estate industry is a plus, although not a requirement)

Daily tasks will include

Transaction management

  • Scheduling and maintaining a calendar of various activities such as property photographs and appraisals
  • Locating and requesting property documents from multiple parties
  • Daily updating of our properties transaction spreadsheet
  • Assisting our clients with filling out applications
  • Ensuring property listing information is accurate
  • Create templates for clients to sign in Docusign

Client feedback reporting

  • Daily email tracking and reporting how many inquiries & showings we get for each property listing.
  • Communicate and obtain showing feedback from agents on our team daily
  • Summarize activity and progress on each of our listings with Michael via skype The right individual for this VA position will have the following talents:

Communication

  • You will be in constant communication via Skype, phone, and text message with our team leader, who is always "On the go."
  • You will communicate with clients and vendors, primarily through text messaging and Email, and at times on the phone. These - conversations will mostly be about scheduling and following up on document requests. English fluency, clarity of voice, and - English spelling and grammar are essential.
  • Comfortable summarizing key information from feedback reports you obtain from our team property agents.

Organization

  • You will closely monitor many transactions each day to ensure showings, marketing, and closings are progressing smoothly. - - - We use excel sheets and software for tracking, and you should be comfortable with these products.

Good with numbers

  • A strong comfort with math and a natural-born tendency to double-check your work is necessary.

Positive & Proactive:

  • Michael likes being surrounded by positive and self-motivated individuals who will take the initiative. Michael's clients are successful individuals with high expectations. Staying positive helps Michael keep his energy high to serve his clients at the highest level possible.

Tech/App Savvy

  • You should be comfortable learning how to use apps and software.

Examples of products we use daily:

  • Google Suite of products (Gmail, Drive, Sheets, Docs)
  • Followupboss.com
  • Proprietary Compass Real Estate Brokerage tools
  • Docusign

This is a full-time position (9 AM-6 PM EST), $700 a month, plus a minimum $700 year-end bonus.

You will be on Skype much of the day interacting with the Team Leader or Head of Operations.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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