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Trolley Operator - Temporary

October 19, 2026

SALARY: $28.13 approximately per hour based on $4,876 monthly POSITION DESCRIPTION***PLEASE NOTE*** The salary range posted in this bulletin represents the salary range for a FULL-TIME position. Compensation will be pro-rated based on the number of hours worked. Do you enjoy helping people and creating memorable experiences? FresnoHOP is seeking friendly, customer-focused temporary Trolley Operators for flexible, gig-style work that can be on-call or prescheduled to support operations and fill in for permanent staff. This is a great opportunity to contribute to the community while earning extra income, and you can work as much or as little as your schedule allows. As a Temporary Trolley Operator, you will help ensure each ride is safe, smooth, and enjoyable for passengers. Duties include, but are not limited to: <div style="margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;"><ul style="margin-bottom: 3pt; margin-left: 0in;"><li style="margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;">Delivering excellent customer service;</li><li style="margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;">Operating a transit trolley bus and ensuring the safe and timely transportation of passengers;</li><li style="margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;">Providing route, schedule and point of interest information; </li><li style="margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;">Performing pre- and post-trip inspections; and</li><li style="margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;">Fueling as needed</li><li style="margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;">Special events to promote services</li></ul></div> FresnoHOP showcases some of Fresno's top destinations. Our trolleys connect Fresno State and Campus Pointe to key areas, including the Brewery District, Cultural Arts District, and Tower District. We also provide transportation for special events and charters, offering a fun and unique way for groups to experience Fresno. We are looking for reliable individuals with strong communication skills, a commitment to customer service, and a focus on safety. If you enjoy engaging with the community while earning extra income, we would be excited to welcome you aboard. Incumbents may be assigned to work any shift, including days, nights, evenings, weekends, and holidays. The salary listed is for full-time positions; actual pay is based on the hourly rate and will depend on the number of hours worked. Temporary employees do not participate in the City’s pension system and are not eligible for City-sponsored benefits. THE REQUIREMENTSEducation: High School diploma, or GED equivalent. Experience: Three (3) years of licensed experience in the operation of motor vehicles and two (2) years of work experience involving direct public contact similar to that gained in retail sales, public service setting, or closely related field. Special Requirement(s): Possession and continued maintenance of a valid California Class B Driver’s License with passenger endorsement is required at the time of application. A CURRENT (issued within the past 30 days) COPY OF YOUR COMPLETE DRIVING RECORD FROM THE DEPARTMENT OF MOTOR VEHICLES MUST BE UPLOADED TO YOUR ONLINE APPLICATION AT TIME OF APPLICATION. APPLICANTS LACKING THE DMV PRINTOUT ATTACHMENT AT TIME OF APPLICATION WILL BE REJECTED. ADDITIONAL REQUIREMENTSThese positions have been designated as being 'safety sensitive' and require all eligibles offered employment to successfully pass a drug test before employment. Federal law requires that applicants for positions involving the operation of certain transit vehicles, revenue service vehicles, the transportation of hazardous materials, or heavy equipment over 26,001 pounds requiring a commercial driver's license must undergo pre-employment drug testing as a condition of employment. This classification is subject to random drug and alcohol testing throughout the entire term of employment in this class.THE SELECTION PROCESSApplicants who meet the minimum qualifications may be referred to the hiring department for further consideration. No competitive examination process will be conducted for this temporary position.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...