Store Associate - Moreno Valley (00044)

This job is what In-N-Out is all about: serving customers the freshest, highest quality foods and providing them with a friendly experience in a sparkling clean environment. At In-N-Out, our work environment is fast-paced, fun, and team-oriented.

We have thousands of Associates across California, Nevada, Arizona, Utah, Texas, Oregon, Colorado, Idaho, and Washington, and these are just a few of the things they love about working at In-N-Out Burger:
  • Competitive hourly wage with regular opportunity for advancement and raises
  • Flexible scheduling
  • Free meal during each shift!
  • Paid vacation time
  • Lots of fun events
  • Educational Assistance Program
  • Profit Sharing and 401(k) Plan (after meeting eligibility requirements)
  • Full-time Associates are eligible for medical benefits
  • And, importantly, the friendships they build with their team at their Store!
We encourage all our Associates to grow within the company. In fact, all Store Managers and Divisional Managers started as hourly Associates and were promoted with the help of an ongoing training and development program. Our commitment to quality extends to our team and we value the important role each Associate plays as a part of the In-N-Out Family.

Everyone starts as a Level 1 Store Associate, and we provide the training you need to be successful and grow from there. Prior work experience is not required. As a Store Associate, some of your responsibilities could include:

  • Taking great care of our Customers. Our Associates are genuinely friendly and passionate about service. They not only satisfy Customer requests, but also anticipate our Customers’ needs. Some of the ways we serve our Customers include smiling, providing a sincere greeting, handing out stickers and hats, delivering food to tables, asking Customers about their meal and clearing their trays, and thanking them for their visit.
  • Receiving and entering Customer orders with a smile and processing payments using the register/computer terminal at the counter or in the drive-through.
  • Organizing and handing out all food and drink orders. This Associate also serves as a final quality control check and only hands out product that meets In-N-Out standards.
  • Preparing our fresh produce, including peeling and dicing potatoes, slicing and chopping onions, slicing tomatoes, leafing lettuce, etc.
  • Working in a team-oriented environment. Our Associates anticipate when others need help and are gladly willing to assist. They also ask for help when needed!
  • Creating a spotless and sparkling environment by cleaning their individual workstation, store, and surrounding area, which includes daily cleaning duties before and after each shift and ongoing cleaning responsibilities during business hours.
  • We take great pride in serving the best quality burgers, fries, and drinks. As you grow with In-N-Out, you’ll learn more skills, including preparing and cooking food, and have opportunities to earn raises.
Qualifications include:
  • Prior work experience in customer service or hospitality is a plus, but not required
  • Genuinely friendly and positive attitude and willingness to work as a team
  • Strong work ethic
  • Strong problem solving skills
  • Strong communication skills
ABOUT In-N-Out Burger:

In-N-Out Burger was founded in 1948 by Harry and Esther Snyder in Baldwin Park, California, and remains privately owned and operated. Under the direction of the Snyder family, the company has opened restaurants throughout California, Nevada, Arizona, Utah, Texas, Oregon, Colorado, Idaho, and Washington. In-N-Out Burger’s menu has remained the same since 1948, and we have maintained a simple philosophy – serve only the highest quality product, prepare it in a clean and sparkling environment, and serve it in a warm and friendly manner. We have built a reputation for fresh, made-to-order foods prepared and served by friendly, well trained Associates.

In-N-Out Burger offers a competitive salary and comprehensive benefit package. We are an Equal Opportunity Employer by choice. Should there be a need, In-N-Out Burger will provide a reasonable accommodation to complete the interview process upon request.
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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