Staff Platform Engineer, Observability

This a Full Remote job, the offer is available from: North America, United States

About Helius

Helius is building the core infrastructure for Solana - empowering developers to create the next generation of crypto-powered applications. Our mission is to accelerate the development of internet capital markets by making it easier, faster, and more intuitive to build on-chain.

Thousands of teams - from early-stage startups to industry leaders like Coinbase, Phantom, and Jupiter - rely on Helius APIs, webhooks, and indexing tools to power their products. Backed by Haun Ventures, Founders Fund, and Foundation Capital, we’re a small, senior team obsessed with performance, simplicity, and scalability in decentralized systems.

Read our Helius Manifesto to see how we work and what we value.

About the Role

We’re looking for a Staff Platform Engineer to own observability end-to-end and rebuild our visibility stack from the ground up. You’ll design and run the systems behind metrics, logs, tracing, and performance debugging for every product team at Helius. This work has huge leverage. Better visibility means faster iteration, tighter feedback loops, and higher reliability across the entire company.

You’ll architect pipelines that handle massive throughput, granular trace data, and millisecond-level introspection. If you enjoy building high-performance systems that help engineers understand and operate complex workloads, this role hits that sweet spot.

What You'll Do

  • Architect a new observability stack across metrics, logs, tracing, and alerting

  • Build high-throughput observability pipelines optimized for fast, low-latency querying

  • Lead the migration from Datadog to cost-efficient, performance-focused internal tools

  • Partner with infra, product, and performance teams to support deep debugging workflows

  • Own reliability, scaling, and cost efficiency across the entire observability system

  • Keep systems simple, fast, and easy for engineers to reason about

What You'll Bring

  • 8+ years of strong programming experience with deep understanding of observability systems

  • Experience with tools like ClickHouse, Loki, Elasticsearch, Prometheus, or Grafana

  • Ability to design systems that handle massive data volumes and sustained read/write throughput

  • Strong systems thinking and intuition for performance, storage tradeoffs, and reliability

Nice to Have

  • Experience running bare metal at scale

  • Familiarity with Solana or blockchain performance needs

Why Helius?

  • High-impact work: Your code will power applications used by millions across the Solana ecosystem, including Coinbase, Jupiter, and Phantom

  • Serious engineering: Build fast, reliable systems and user experiences across distributed infra and high-throughput backends

  • Ownership & growth: Lead critical initiatives, influence architecture and product direction, and take on more responsibility as the company scales

  • Remote-first flexibility: Work where you’re most effective with a flexible, fully distributed team

  • Competitive comp & perks: Market-leading salary, meaningful equity, generous vacation, wellness budgets, and support for learning and travel

  • Mission-driven team: Join ambitious builders who move fast, take ownership, and are shaping the future of decentralized apps

This offer from "Helius Sunlink PV" has been enriched by Jobgether.com and got a 0% flex score.
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

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Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

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