Specialist Cricket Indirect Sales

<em><strong>Bilingual Required<br><br></strong></em><strong>Overall Purpose:</strong> Employees in this job code are non-exempt in the state of CA. Drive revenue growth and consistent field execution by supporting Cricket indirect sales teams and Authorized Retailer locations through sales coaching, program execution, training, compliance follow-up, issue resolution, and performance improvement within assigned markets or territories.<br><br><strong>Key Roles and Responsibilities:</strong> Typical tasks may include, but are not limited to, the following:<br><br><ul><li> Sales Execution and Field Support: Supports assigned markets, territories, or Authorized Retailer locations to drive achievement of sales objectives, including gross adds, revenue, feature attach, customer growth, quality, and operational priorities.</li><li> Authorized Retailer Support: Builds productive working relationships with Authorized Retailer leaders and store teams, communicates company programs and promotional priorities, supports launch execution, and helps resolve day-to-day business or operational issues.</li><li> Training and Coaching: Provides product, process, sales, and promotional training to Authorized Retailer teams to improve selling behaviors, customer experience, compliance, and execution consistency.</li><li> Performance Analysis and Follow-Up: Reviews scorecards, sales results, market trends, and execution gaps to identify opportunities, recommend actions, and follow up on progress with field leaders and retail partners.</li><li> Compliance and Operational Execution: Supports adherence to company policies, brand standards, operational procedures, account agreements, legal requirements, and ethical standards across assigned locations or partners.<br><br></li></ul><strong>Job Contribution:</strong> A mid-level sales representative with intermediate knowledge of sales principles, practices, products, and services. Manages small to mid-size sales with direct on-going supervision. Responsible for a small to moderate quota or territory. Utilizes company policies and exercises judgment to resolve customer issues or identify opportunities. <strong>Supervisor:</strong> No<br><br><strong>Education/Experience:</strong> Bachelor’s degree (BS/BA) desired. 2+ years of related sales experience.<br><br>Our Specialist Cricket Indirect Sales jobs earn between $49,500.00 - $82,600.00 + commission $20,000 . Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.<br><br><strong>Joining Our Team Comes With Amazing Perks And Benefits<br><br></strong><ul><li>Medical/Dental/Vision coverage</li><li>401(k) plan</li><li>Tuition reimbursement program</li><li>Paid Time Off and Holidays (based on data of hire, at least 23 days of vacation each year and 9 company designated holidays)</li><li>Paid Parental Leave</li><li>Paid Caregiver Leave</li><li>Additional sick leave beyond what state and local law require may be available but is unprotected</li><li>Adoption Reimbursement</li><li>Disability Benefits (short term and long term)</li><li>Life and Accidental Death Insurance</li><li>Supplemental benefit programs: critical illness/accident hospital indemnity/group legal</li><li>Employee Assistance Programs (EAP)</li><li>Extensive employee wellness programs</li><li>Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone<br><br></li></ul><strong>Weekly Hours<br><br></strong>40<br><br><strong>Time Type<br><br></strong>Regular<br><br><strong>Location:<br><br></strong>Grand Rapids, Michigan, Lansing, Michigan<br><br><strong>Salary Range<br><br></strong>$49,500.00 - $82,600.00<br><br>AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. Click here to learn more or request an application accommodation here.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

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Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

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With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

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Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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