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Solutions Engineer, API Integration
<div><strong>Summary:</strong><br/><p>We're seeking a motivated and technically sharp Solutions Engineer to serve as the primary technical resource for Yelp's API ecosystem. In this role, you'll own the end-to-end integration lifecycle - from onboarding intake through production launch, working directly alongside engineering teams and Yelp account teams to deliver successful API implementations. Whether you're helping a channel partner scale hundreds of small business campaigns or guiding a national brand through a custom lead routing integration, you'll be the bridge between Yelp's technical capabilities and the partners that depend on them.</p> <p> This is a full-time remote role based in the United States.</p> What you'll do: <ul> <li>Serve as the primary technical resource for Yelp's account teams and their partners — spanning channel partners, enterprises, national brands, and emerging partners — owning the end-to-end API integration process from onboarding intake through production launch.</li> <li>Guide partners through the setup and adoption of Yelp's Leads API, Ads API, Conversions API (CAPI), Reporting API, and Data Ingestion API, ensuring a smooth and efficient onboarding experience.</li> <li>Manage integration onboarding intake — gathering platform details, coordinating test business setup, confirming account configurations, and aligning internal stakeholders before kickoff.</li> <li>Work directly within technical environments to troubleshoot and resolve complex integration issues.</li> <li>Monitor partner integration health using SQL and internal dashboards, identifying adoption gaps, traffic anomalies, and performance issues proactively.</li> <li>Collaborate with GTM leadership to identify technical opportunities, remove blockers, and accelerate API adoption across the partner ecosystem.</li> <li>Act as the voice of the Customer, surfacing recurring technical challenges and client feedback to Yelp's product and engineering teams to help prioritize improvements.</li> <li>Maintain and contribute to internal documentation and integration playbooks to ensure the team can scale its technical support capabilities.</li> </ul> What it takes to succeed: <ul> <li>5+ years of relevant experience in Solutions Engineering, Sales Engineering, Solutions Architecture or a similar technical client-facing role.</li> <li>Hands-on experience supporting API integrations, with a strong understanding of OAuth 2.0, API authentication patterns, rate limiting, webhooks, and common integration challenges.</li> <li>Strong communication skills, with the ability to translate complex technical concepts for non-technical stakeholders and collaborate effectively across sales,product and engineering teams.</li> <li>Proven ability to manage multiple partner integrations simultaneously — from large enterprise accounts with dedicated engineering teams to emerging partners with limited technical resources.</li> <li>Comfortable building processes from scratch - our team is still formalizing integration playbooks, tooling, and self-serve workflows, and you'll be shaping them.</li> </ul> <p> </p> <p><strong>Preferred Experience</strong></p> <ul> <li>Familiarity with advertising or marketing APIs, particularly those involving reporting, lead management, or campaign management use cases.</li> <li>Exposure to middleware and no-code/low-code integration tools such as Zapier, Workato, or similar platforms.</li> <li>Comfort operating in a startup-like or high-growth environment where processes are still being built.</li> <li>Experience using AI-assisted development tools (e.g., Claude Code, Copilot) to accelerate troubleshooting, documentation, and workflow automation.</li> <li>Experience coding in or working alongside teams using SQL, JavaScript, Python or similar languages.</li> </ul> What you'll get: <ul> <li>Effective your first day: Full medical, vision, and dental </li> <li>15 days PTO (accrual begins on date of hire and increases with 2+ years of tenure thereafter), 12 paid holidays, plus one floating holiday</li> <li>Up to 14 weeks of parental leave</li> <li>Monthly wellness subsidy</li> <li>Work from home reimbursement</li> <li>Flexible spending account</li> <li>401(k) retirement savings plan</li> <li>Employee stock purchase plan</li> <li>Compensation range for this position is $107,000 - $180,000 annually. You may also be offered a bonus and benefits.</li> </ul> </div>
