Senior Sales Engineer - Key Accounts

As an Enterprise Sales Engineer, you'll partner with Sales to help customers understand the value of Datadog and how it solves their most important technical and business challenges. You'll lead technical evaluations, deliver compelling demos, and guide customers through the journey from discovery to successful adoption.<br><br>You'll act as a trusted advisor, bridging business goals with technical solutions, and play a key role in winning new business and expanding existing accounts.<br><br><em>At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.<br><br></em><strong>What You’ll Do:<br><br></strong><ul><li>Own the sales process in partnership with Account Executives by leading and shaping the technical strategy across opportunities from PG to Closed Won</li><li>Lead customer discovery to uncover technical challenges, business goals, and success criteria, then translate those needs into tailored Datadog solutions</li><li>Deliver engaging product demos, technical presentations, and workshops that connect platform capabilities to customer outcomes</li><li>Project manage technical evaluations (POVs) end-to-end: scoping use cases and requirements, defining success criteria, building a project plan with clear timelines, and holding all participants accountable to the process</li><li>Identify and cultivate technical champions within customer accounts, empowering them to advocate for Datadog adoption and drive consensus internally</li><li>Participate actively in structured product and engineering field feedback sessions, serving as the technical voice of the customer to help shape product direction</li><li>Maintain operational excellence by ensuring activity, deal progress, and customer interactions are accurately documented and up to date in related systems </li><li>Collaborate cross-functionally with Product, Support, and GTM teams to address customer needs and resolve technical blockers<br><br></li></ul><strong>Who You Are: <br><br></strong><ul><li>5+ years of experience in Sales Engineering, Solutions Engineering, or a technical customer-facing role within an enterprise environment</li><li>Skilled at navigating multi-stakeholder environments and adapting communication style to technical, business, and executive audiences</li><li>Proficient background in public cloud (AWS, Azure, GCP), Kubernetes, APM/tracing, security, developer experience, observability</li><li>Strong communication skills, with the ability to explain technical concepts to a range of audiences</li><li>A consultative approach to problem-solving and customer engagement</li><li>Ability to manage multiple opportunities and priorities in a fast-paced environment</li><li>Growth mindset by embracing change and AI tools</li><li>Willingness to travel as needed to support customer engagements<br><br></li></ul><em>Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.<br><br></em><strong>Benefits and Growth:<br><br></strong><ul><li>Best-in-breed onboarding</li><li>Generous global benefits</li><li>Intra-departmental mentor and buddy program for in-house networking</li><li>New hire stock equity (RSUs) and employee stock purchase plan (ESPP)</li><li>Continuous professional development, product training, and career pathing</li><li>An inclusive company culture, able to join our Community Guilds and Inclusion Talks <br><br></li></ul><em>Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.<br><br></em>Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.<br><br>The reasonably estimated yearly salary for this role at Datadog is:<br><br>$149,000—$198,000 USD<br><br><strong>About Datadog: <br><br></strong>Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center. <br><br><strong>Equal Opportunity at Datadog:<br><br></strong>Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.<br><br>Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications.<br><br><strong>Privacy and AI Guidelines:<br><br></strong>Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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