Senior Product Manager, AI (Eastern Time Zone Remote, United States)

**Application Deadline: Friday, October 31st at 12:00pm central time**

Who we are:

M-Files is redefining how work gets done. Our AI-native document management system offers purpose-built business use cases, spanning universal and industry-specific workflows, to enable secure collaboration, automate processes, and ensure governance.

Unlike traditional systems, M-Files organizes content around the context of your business, connecting documents to related people, projects, and transactions. With our unique metadata-driven architecture, organizations can model content in line with their business processes, unify information across silos, and apply AI at scale. The result is greater productivity, reduced risk, and smarter, faster decisions for over 6,000 customers in 100+ countries.

At M-Files, our Guiding Principles are the DNA of who we are. They unite us across diverse cultures and personalities, providing a shared foundation that builds trust, drives collaboration, and inspires excellence:

  1. Make It Happen – We set bold goals, take ownership, learn from mistakes, and relentlessly pursue results.
  2. Help Others – We lead with kindness, assume good intentions, hold one another accountable, and celebrate wins together.
  3. Love Customers – We put customers and partners at the heart of everything, delivering value with respect, fairness, and speed.

To learn more about us we encourage you to visit our company page.

To learn more about how we became a Certified Great Place to Work visit, Working at M-Files | Great Place to Work.

Summary of the role:

We are seeking a strategic and technically savvy Senior AI Product Manager to lead the development and evolution of AI-powered capabilities within the M-Files platform. This role will be instrumental in shaping how our customers interact with and derive value from their information.  Your leadership will be critical in realizing our innovative vision to deliver best-in-class AI-powered products.

What you will be doing/Responsibilities and Duties:

  • Defining and driving the AI product strategy aligned with M-Files’ vision and customer needs.
  • Leading cross-functional teams (engineering, design, marketing, and sales) to deliver AI features that enhance user experience and business outcomes.
  • Owning the roadmap for AI capabilities such as intelligent metadata extraction, semantic search, document classification, and generative AI integrations.
  • Translating customer pain points and market trends into actionable product requirements.
  • Collaborating with engineering to ensure reliable and scalable AI solutions.
  • Monitoring performance of AI features and continuously optimize based on user feedback and data.
  • Evangelizing AI capabilities internally and externally, including customer presentations, webinars, and thought leadership.
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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