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Senior Manager, Contract Management / Legal Operations

September 26, 2026

About the position

Digital Realty is seeking a driven and detail‑oriented CLM Data Management & Governance professional to join its Contract Management team within the global Legal function. This role plays a critical part in advancing contract data initiatives and strengthening the integrity, accuracy, and governance of key business information. You will partner closely with cross‑functional stakeholders—including the Contract Management team, Contract Management BPO, Contract Data Office (CDO), Legal, and Technology—to deliver reliable, scalable data solutions that support informed decision‑making, operational efficiency, and strategic growth.

Responsibilities

Partner with business teams to define and implement contract data governance frameworks, standards, and quality controls
Support CLM data governance to ensure data consistency, compliance, and accuracy across systems
Monitor and maintain data integrity; identify and resolve data quality issues in collaboration with the Contract Management team
Assist in the development and rollout of minimum viable products (MVPs) for data governance and management
Contribute to the design and implementation of AI‑driven data scraping, automation, and data quality solutions
Identify opportunities to streamline data processes through automation or AI‑enabled improvements
Recommend system, process, and reporting enhancements to strengthen data‑driven decision‑making
Lead and support contract data initiatives focused on readiness for migration and transformation
Collaborate with internal teams to deliver proof‑of‑concepts and data readiness activities
Coordinate with internal and external stakeholders to ensure alignment on contract data models, abstraction standards, and delivery milestones
Support contract data mapping, transformation logic, and migration from multiple systems into a single CLM platform
Advise on migration strategy to enable downstream integrations and reporting
Oversee data cleansing, enrichment, and validation to ensure accuracy, completeness, and consistency of migrated metadata
Partner with cross‑functional teams to gather requirements, assess upstream/downstream impacts, and document processes
Develop, track, and maintain key performance indicators (KPIs) for business and operational performance
Build and maintain dashboards, reports, and analytical models to deliver actionable insights
Conduct ad‑hoc analysis and present clear, data‑driven recommendations to stakeholders
Standardize reporting and ensure accuracy across business units
Partner with business users, leadership, and technical teams to align data initiatives with organizational goals
Clearly communicate insights and findings to both technical and non‑technical audiences
Support training, adoption, and change management for new data tools, reporting solutions, and governance practices

Requirements

5+ years of professional experience, including at least 2 years working directly with contract and/or financial data
Direct experience with contract management activities and CLM systems (Conga CLM or similar strongly preferred)
Experience supporting data governance, data management, and analytics initiatives
Strong data analysis skills, including use of AI‑enabled tools where applicable
Proficiency with data visualization tools (Power BI, Tableau) and SQL
Hands‑on experience with data migration projects and transformation efforts
Knowledge of end‑to‑end Quote‑to‑Cash processes
Experience in B2B sales, procurement, or contract technology environments
Strong ownership mindset with ability to build end‑to‑end data processes
Excellent critical thinking, problem‑solving, and documentation skills
Ability to drive change in a complex, global matrix organization
Comfortable navigating ambiguity and bringing structure to complex data environments
Experience working effectively with globally distributed teams and time zones
Project management experience; familiarity with Jira preferred

Nice-to-haves

Experience defining data models and authoring data dictionaries (preferred)

Benefits

competitive compensation and benefits designed to reward performance, recognize contributions, and align with company values and objectives

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...