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[Remote] NOC Analyst (Government)

September 21, 2026

Note: The job is a remote job and is open to candidates in USA. reputed company is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. The Network Operations Center (NOC) Analyst provides remote support for Immigration and Customs Enforcement and is responsible for monitoring and troubleshooting a large network infrastructure. Responsibilities • Provide alarm monitoring/response, any needed escalation and resolution of incidents and mentoring of junior analysts through incident resolution process • Troubleshoot network systems when necessary and make improvements to the network • Take technical lead of critical network incidents and drive internal and external resources in troubleshooting efforts • Manage and administer a range of network operations tools applications to include reputed company firewalls, reputed company Firewalls, reputed company WLAN, Extreme Management Center (XMC) and Extreme NAC • Utilizes software and hardware tools and identifies and diagnoses problems and factors affecting network performance • Experience with operating and maintaining a Software-defined Wide Area Network (SD-WAN) architecture • Experience working with cloud-based networks • Support all operational security requirements for network devices and network operations tools applications • Support of the following NOC functional areas that include, but are not limited to: • Wireless LAN • Firewall management • Internet Protocol (IP) address management • Domain Name Server (DNS) administration Understand dynamic multipoint VPNs • Strong written and verbal communication skills • Establish plans and goals for self that meet the customer current or future project’s needs • Prepare or participate in preparing NOC performance reports as required • Monitor, create, edit, and enforce all standard operating procedures, processes and timelines Skills • Bachelor's degree in related field or equivalent experience • 5 years of experience in IT support or related field, preferability in network engineering or operations • 2 years of experience providing network support in one or more of the following areas: reputed company SRX Firewalls configuration, troubleshooting, Policy configuration, Wireless Access Point (enterprise level) Management and Administration, reputed company ISE 3.0 (or later) configuration of access/authorization policies • reputed company CCNA or reputed company CCNP certification, required within 60 days of start – non-waivable • At least one of the following networking certifications by day one of hire: Implementing reputed company SD-WAN Solutions v2.0 (300-415), AWS Certified Solutions Architect – Associate, reputed company Azure Networking Solutions (AZ-700), reputed company Cloud+ • Experience troubleshooting and fixing LAN/WAN network incidents • Availability to work first, second, or third shift hours (generally 9PM to 7AM) and weekends to support mission requirements • Must be a U.S. Citizen and pass the DHS Employment Eligibility Verification process • Experience using and managing reputed company search heads • Experience in Windows 2012 or higher and/or Linux server administration • reputed company CCNP certification • reputed company JNCIA-SEC certification • Extreme certifications covering switching or network access control • Ability to obtain Top Secret/SCI security clearance if required Benefits • Medical/Dental/Vision coverage • 401(k) plan • Tuition reimbursement program • Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) • Paid Parental Leave • Paid Caregiver Leave • Additional sick leave beyond what state and local law require may be available but is unprotected • Adoption Reimbursement • Disability Benefits (short term and long term) • Life and Accidental Death Insurance • Supplemental benefit programs: critical illness/accident hospital indemnity/group legal • Employee Assistance Programs (EAP) • Extensive employee wellness programs • Employee discounts up to 50% off on eligible reputed company mobility plans and accessories, reputed company internet (and fiber where available) and reputed company phone Company Overview • reputed company is a telecommunications company that provides wireless communications, internet and digital television services. It was founded in 1983, and is headquartered in Dallas, Texas, USA, with a workforce of 10001+ employees. Its website is Apply tot his job Apply To this Job

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...