Quality Assurance Reviewers - Examiners at RYZE Claim Solutions: 100% Remote (TX)

Title: QA Examiner/File Review Positions

Location: Texas (Remote)

At RYZE Claim Solutions, we’re not just another claims company—we’re a people-first, solutions-driven organization built on integrity, teamwork, and an unwavering commitment to excellence. We are hiring 1099 Quality Assurance Reviewers/Examiners to join our growing company. The Claims Examiner will support the organization’s mission to provide superb service and attention to our clients’ most important assets, their customers. The Claims Examiner will ensure a quality product is delivered to our client in a timely and professional manner by working alongside our field services staff and quality assurance counterparts. This position is responsible for performing quality assurance file reviews, following specific client estimating guidelines, and ensuring all estimates and reports are technically accurate.


Duties and Responsibilities:

  • Maintain contact with field adjusters to ensure timely inspection and estimate/report submissions
  • Review adjuster reports and estimates to ensure accuracy, meet appropriate industry standards, and adhere to client guidelines
  • Knowledge of insurance policies and endorsements for appropriate application of coverage
  • Clear and concise file documentation
  • Ability to work with Xactimate/Xactanalysis and collaborate on estimates
  • Respond timely and appropriately to all communication
  • Monitor and maintain individual queues to ensure that files are being reviewed and closed timely
  • Understand and work within multiple client systems, programs and guidelines; Guidewire knowledge preferable
  • Assist with training adjusters on client specific requirements when necessary
  • Ability to meet and exceed cycle time and quality review metrics
  • All other related duties as assigned


Qualifications:

  • Two or more years of related property claim handling experience.
  • Xactimate/Xactanalysis estimating platform experience
  • CoreLogic/Symbility experience a plus (Claims Connect and Mobile)
  • Decision making skills and the ability to work independently
  • Knowledge of claim lifecycle and attention to detail
  • Good organization and time management skills
  • Excellent customer service skills
  • Ability to communicate clearly and effectively
  • Proficient computer & typing skills - working knowledge of MS Office: Word, Excel and Outlook
  • Familiar with a variety of field concepts, practices and procedure

What’s in It for You?


Fully remote position – Work from the comfort of your home while staying connected with a top-tier team.

1099 Contracted position - Compensation is paid on a per file basis and is a 1099 contracted position.

Engaging and collaborative company culture – We believe in celebrating our wins and learning from challenges together.

Opportunities for professional growth – We support continued education and career development.

Competitive compensation and benefits package – Because we value and invest in our team.

If you’re a dedicated and detail-oriented claims professional looking for a company that appreciates your expertise and offers room for growth, this is the role for you.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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