Outreach Worker (Reduced Full-Time/Evening and Weekend Availability)

Brightpoint invites you to join our team of mission-driven staff who share a common vision: an equitable world where all children and families thrive in strong communities. As a leader in the human services sector for 140 years, we aim to advance the well-being of children by investing in families and strengthening communities through data-informed, collaborative, and preventative solutions.

The Outreach Worker is a critical member of the Adoption Support & Preservation team, meeting with children and teens to offer mentoring and opportunities for positive youth development activities. The Outreach Worker also provides parents with applicable community referrals. As an Outreach Worker, you will provide one-on-one respite and mentoring services to adoptive children with behavioral and attachment challenges, work with program therapists to implement goals, plan group activities, facilitate monthly children’s social groups, and refer parents to needed community resources. This reduced full-time position includes some evening and weekend hours and is a great way to start your career in the social work field.

Core Responsibilities and Essential Job Functions:

  • Delivers direct services to program participants. This includes assessment, planning, respite and mentor services, and referral information, as required by the program.
  • Delivers comprehensive services consistent with the program plan, as required by the program.
  • Delivers supportive services to program participants which may include transportation.
  • May attend community events with program participants.
  • Works under the direct guidance and supervision of an assigned staff member.
  • Documents all services provided according to program guidelines and may complete monthly or quarterly reporting or billing.

Candidate qualifications:

  • High School Diploma/equivalent required. Some college preferred.
  • At least one year of relevant experience.
  • Must be at least 21 years of age.
  • Availability to work evenings and occasionally on weekends required.
  • Professional, effective oral and written communication style required.
  • Well organized, detail-oriented, resourceful, and self-directed.
  • Valid driver’s license, auto insurance, and reliable transportation required.

Job details:

  • Compensation: Hourly Range $17.05-$18/hour; offers are commensurate with experience and bilingual candidates may receive additional compensation. The salary range provided represents our current estimate for this role at the time of posting and is subject to change. The final salary will be determined based on a range of factors, including but not limited to, a candidate's relevant experience, education, qualifications, skills, certifications, and alignment with organizational needs. We are dedicated to fair and equitable compensation practices and are committed to fostering a diverse workforce while providing equal opportunities for all candidates.
  • Benefits: Medical/dental/vision insurance, 3+ weeks paid time off in the first year including the week between Christmas and New Year’s Day (PTO increases with tenure); 11 paid holidays, supplemental insurance options, 401(k) with match (more benefits details here).
  • Location: services are offered in the 9 surrounding Northern counties (Stephenson, JoDavies, Boone, Winnebago, Lee, Ogle, Dekalb, Whiteside, Carroll) to families in their homes and other community-based locations as well as virtually when necessary; between in-person client services, staff may work from the Regional Rockford Office (424 7th Street) or a remote location.
  • Schedule: Reduced Full-time (32 hours/week), hourly; flexible scheduling includes some evening and weekend appointments.
  • Student Loan Forgiveness: Brightpoint is an approved agency for Public Service Loan Forgiveness (PSLF).
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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