Orthodontic Billing Specialist (Remote)

Dental Billing Specialist | Dental Insurance Biller | Hybrid / Remote Opportunity<br><br>An experienced <strong>Dental Billing Specialist / Dental Insurance Biller</strong> with strong knowledge of <strong>dental insurance claims, CDT coding, Medicaid billing, and insurance follow-ups.<br><br></strong>This role offers <strong>hybrid or remote <br><br></strong>If you know how to <strong>get claims paid, reduce denials, and manage insurance follow-ups efficiently</strong>, this is a stable, growth-focused opportunity.<br><br>What You Get<br><br><ul><li> $20–$25/hour based on experience</li><li> Health, Dental, Vision Insurance</li><li> Paid Time Off (PTO)</li><li> 401(k) with company match</li><li> Discounted orthodontic treatment for you and your family</li><li> Clear career growth path</li><li> Hybrid or remote work flexibility after training<br><br></li></ul>Role Objective<br><br><strong>You Are Responsible For One Thing<br><br></strong><strong>Accurate claims. Fast payment. Minimal denials.<br><br></strong>You will manage the full lifecycle of <strong>dental insurance billing</strong>, including submission, follow-up, and resolution.<br><br>Core Responsibilities<br><br><strong>Claim Submission<br><br></strong>Submit clean, accurate <strong>dental insurance claims</strong> using correct <strong>CDT codes<br><br></strong><strong>Insurance Follow-Up<br><br></strong>Track and aggressively follow up on outstanding claims to ensure payment<br><br><strong>Medicaid & Insurance Billing<br><br></strong>Handle commercial and <strong>state-sponsored plans including Medicaid<br><br></strong><strong>Denial Resolution<br><br></strong>Identify root causes of denials and correct issues quickly<br><br><strong>Payment Posting<br><br></strong>Post insurance payments accurately and reconcile discrepancies<br><br><strong>Patient Billing Support<br><br></strong>Explain insurance coverage and patient responsibility clearly<br><br><strong>Documentation & Compliance<br><br></strong>Maintain accurate, audit-ready billing records<br><br><strong>Requirements<br><br></strong><ul><li> 3+ years of dental insurance billing experience</li><li> Strong knowledge of CDT codes and insurance claim workflows</li><li> Experience with Medicaid dental billing preferred</li><li> Proven ability to reduce denials and manage claim follow-ups</li><li> Experience with billing or practice management software</li><li> High attention to detail and accountability</li><li> Ability to work independently in a structured environment<br><br></li></ul>Remote / Hybrid Requirements<br><br><strong>To Qualify For Hybrid Or Remote Work<br><br></strong><ul><li> Reliable computer capable of running billing systems</li><li> High-speed internet connection</li><li> Professional, distraction-free workspace<br><br></li></ul>Who We Are<br><br>Diamond Braces is a fast-growing orthodontic organization focused on <strong>accessible, high-quality care.<br><br></strong>We operate with structure, accountability, and performance standards.<br><br><strong>Our Mission<br><br></strong><strong>No Smile Left Behind.<br><br></strong>Additional Information<br><br><ul><li> Compensation based on experience and performance</li><li> Remote eligibility based on training completion and performance metrics</li><li> Reasonable accommodations available where required</li></ul>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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