Online Entry Level Benefits Rep

AO Globe Life is actively hiring Remote Client Support Specialists to join our fully remote, mission-driven team. This opportunity is ideal for recent or soon-to-be graduates with degrees in business, marketing, communications, or for individuals who thrive in a people-focused, service-oriented environment.

We provide structured training, mentorship, and warm leads from individuals who have requested information about benefit programs—allowing you to build valuable professional experience while working from anywhere in the United States.


Key Responsibilities

  • Connect with individuals who have requested information about benefit programs

  • Schedule and conduct virtual consultations with clients via Zoom

  • Guide clients through available benefit options and assist with enrollment

  • Maintain organized and accurate digital client records

  • Provide professional, client-focused support throughout the process

  • Participate in mentorship, development sessions, and team training

  • Build positive client relationships that support long-term service and trust


Qualifications

  • Strong communication and interpersonal skills

  • Organized, self-motivated, and comfortable working independently

  • Confident speaking on video and comfortable using digital tools and virtual platforms

  • Passion for helping others and contributing to a service-driven mission

  • Experience in customer service or consultative roles is helpful but not required


Requirements

  • Must be legally authorized to work in the United States

  • Reliable internet connection

  • Windows-based laptop or desktop computer with a functioning webcam


What We Offer

  • 100% remote role with flexible scheduling

  • Weekly pay via direct deposit

  • Warm leads provided — no cold calling or prospecting

  • Full training and licensing support

  • Monthly and quarterly performance bonuses

  • Equity opportunities for qualifying team members

  • Clear advancement paths into leadership roles

  • Supportive, people-first team culture


About AO Globe Life

For more than 70 years, AO Globe Life has partnered with unions, credit unions, and veteran organizations to provide supplemental benefits that help protect the financial security of working families across the United States. Our remote-first team focuses on service, integrity, and long-term professional development.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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