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market director, Regional Grocery East, Licensed Coffeehouses (remote based U.S.)
Now Brewing
- Market Director, Regional Grocery
- Licensed Coffeehouses (Remote
- U.S.) #tobeapartner From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others. The market director, regional grocery
- Licensed Coffeehouses role contributes to business success by leading a portfolio of coffeehouses within national grocery licensee across the United States.
- Lead a portfolio of regional grocery licensee partnerships across the U.S., driving profitable growth, operational excellence, and brand stewardship.
- Build and maintain strong relationships with executive and operational leaders within licensee organizations, serving as a trusted advisor and strategic partner.
- Own business performance across the portfolio, leveraging data and insights to identify opportunities, address challenges, and deliver results.
- Lead regular business reviews with licensees, aligning on priorities, action plans, and long-term growth strategies.
- Ensure execution of Starbucks standards, programs, and initiatives while balancing the unique needs of national, grocery operators.
- Partner with cross-functional teams across operations, enablement, product, strategy, and support functions to remove barriers and drive business outcomes.
- Influence new store development, portfolio expansion opportunities, and business planning efforts within assigned accounts.
- Identify and scale best practices across the regional grocery archetype, helping strengthen consistency and performance across the licensed business.
- Navigate complex business environments with multiple stakeholders, balancing relationship management, operational accountability, and enterprise priorities
- Represent the voice of licensees within Starbucks, bringing insights, opportunities, and emerging business needs forward to influence strategy and decision-making.
- Lead and develop a team of Coffeehouse Consultants, driving capability, performance, and licensee business results We'd love to hear from people with:
- Proven experience in account management, business development, operations leadership, or strategic partnership management
- Demonstrated success leading complex, multi-unit retail, grocery, franchise, licensed, or partner-operated businesses
- Strong business acumen with the ability to drive growth, profitability, and operational performance
- Executive-level communication and influencing skills, with the ability to build trust and drive alignment among internal and external stakeholders
- Experience managing senior-level customer or partner relationships
- Strong analytical and problem-solving skills, including the ability to leverage data and insights to drive decision-making
- Ability to navigate ambiguity, manage competing priorities, and deliver results in a matrixed organization
- Experience collaborating across cross-functional teams to execute large-scale initiatives
- Experience working across North American markets (U.S. and Canada) is a plus
- 5+ years of experience leading partnerships, accounts, business operations, or large-scale retail businesses As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits.
- , sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year.
- If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above.
