Inside Sales Consultant

At Sunrun, we’re on a mission to change the way the world interacts with energy, and we’re building a company and brand that puts power at the center of life. To do it, we’re designing a dynamic culture where employee development, well-being, and safety come first. It’s why we’ve become the #1 home solar and battery company in America. We’re unlike any other residential energy company. Our vertically integrated model gives us total control over every part of the energy lifecycle – from sale through installation and beyond – so you can find endless opportunities for growth. Come join a career you can grow in and a culture you can run with.

Who We Are

We’re on a mission to make energy more reliable and affordable for more people. We provide an opportunity with storage and solar to help people access greater energy independence without the big upfront costs. Sunrun is the largest dedicated residential solar and storage company in the country and has a mission to bring stably priced resilient power to the masses.


Overview

The Inside Sales Consultant or sales person role, sells solar energy products or services to consumers. Their priority is to make a genuine human connection with the potential customers with the intent to qualify and vet solar as a viable energy solution for their home and families. Their main duties include handling inbound pre-qualified transfer leads through a dialer where they will explore pricing, sale terms and provide custom solar proposals. They will drive their solar project from point of sale to installation, using Sunrun's core values to drive meaningful impact with our customers.

Responsibilities/The Impact

  •  Use skills in communication and sales to highlight the advantages in our products and services

  • Develop meaningful relationships with customers to encourage trust and loyalty

  • Follow-up with receptive transfer leads to further sales

  • Understand and be able to demonstrate the product or service to the customer through screen shares

  • Guide customers, electronically, through the enrollment process

  • Prioritize tasks and responsibilities to deliver an outstanding customer experience and achieve monthly sales targets

  • Run and track customer account progress in a Customer Relationship Management (CRM) tool 

Qualifications/How You Will Be Successful

  • The ability to communicate fluently in English is an essential function of this role. Fluency in another language besides English is a plus.

  • Basic digital literacy, bonus points for experience using Salesforce.com or a similar CRM

  • Previous sales experience is encouraged

  • Demonstrated passion for relationship building, customer service and continuous self-improvement

  • Excel in a remote team setting, working effectively in an ever-evolving environment

How you will be Awarded

  • Full benefits package including health, vision, dental insurance, 401K with company match, Employee Stock Purchase Program, paid training, and much more

  • The opportunity to invest in yourself and your career through PowerU - Sunrun’s 100% tuition reimbursement program with over 150 educational opportunities

  • Hourly base pay, plus highly competitive commission and performance incentives! Additionally, you will have the opportunity to earn swag, prizes and amazing trips. (Nike/Lululemon swag)

  • Internal advancement opportunities, as earned.

Average compensation in California (Base pay + Incentives) for the first 12 months ranges from $60,000 to $80,000 ( personal success dependent)

Recruiter:

Chris Simotas (chris.simotas@sunrun.com)

Please note that the compensation information is made in good faith for this position only.  It assumes that the successful candidate will be located in markets within the United States that warrant the compensation.  Please speak with your recruiter to learn more.

The starting salary/wage for this opportunity is in compliance with the local wage requirements. Compensation decisions will not be based on a candidate's salary history. You can learn more here.

This job description outlines the primary responsibilities, some essential job functions, and qualifications for the role. It may not include all essential functions, tasks, or requirements. If you are a qualified individual with a disability and you need reasonable accommodation during the hiring process or to perform this role, please contact us at candidateaccommodations@sunrun.com.

Sunrun is proud to be an equal opportunity employer that does not tolerate discrimination or harassment of any kind.  We believe that empowering people and valuing their differences are essential for our mission of connecting people to the cleanest energy on earth. Learn more here: EEO | Sunrun

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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